Amorino
Galleria Vittorio Emanuele II, 20121 Milano MI, Italy
3.8/5(1,103)
2.9/5(818)
Synopsis score
The Synopsis
The place in brief
“Amorino is an ice cream parlor renowned for its iconic flower-shaped presentation, which attracts many tourists looking for photos to share on social media. However, the overall experience is strongly influenced by long waiting times and customer service often described as rude or disorganized. While some customers praise the quality of the gelato and the variety of flavors, many others consider the product overpriced and the venue's management unprofessional.”
Main topics
The dashboard
One page, everything at a glance.
Place information.
- Offering typeGelato, sweets, hot drinks, and macarons
- Ordering methodMandatory advance payment at the register
- Estimated priceFrom 4 € to 10 € per person
Popular opinions
What everyone keeps saying.
What people love
Areas for improvement
What people notice
Ranked by guest confidence.
Food
60
Atmosphere
50
Value
30
Cleanliness
30
Wait
20
Service
15
Synopsis AI
Tips for visitors
A few practical notes from recent guests to help you choose with confidence.
Photos
From reviews
In their own words
Recent reviews, unedited.
Synopsis never rewrites reviews - we show you the originals so you can judge for yourself.
H Darren
03/06/2026Highly not recommend as the attitude is not very good. Food is just okay and pricy Not sure if the owner does not pay the salary with their staff. Not heart of service, if you do not like the tourist, then just give a notice in front of the store. Will never visit again
Mohammed Amnyan
26/05/2026Overrated, and the gelato milt quickly.
Nadeem Mohammad
10/04/2026A perfect location to get some delicious gelato and then walk around enjoying it. Please do refray from entering the shops while eating, even if the attendants don't say anything, it's simply the right thing. When in Milan you just have to get some gelato.
Cezar Lupescu
07/04/2026Great drinks and gelato.
felix chiaradia
04/04/2026The servers are slow, had to wait 40 min
Anna Panasewicz
23/03/2026They don't sell roses ice cones. The signboard is hide so I guess it's the new local that try to trick clients.
Sarah Kurt
22/03/2026Ice cream was okay but the staff was horrible. While staff prepaired the ice cream, they talked with each other eventhough the queue was long. Asked 5 times which flavour we want.
Gu
20/02/2026A well known gelato shop located in the square. The ice cream is shaped like a rose, which looks absolutely beautiful. Visually, it’s very impressive and clearly crafted with great care. I waited around twenty minutes in line. In terms of flavour, it was good, but not quite as amazing as many people describe. That said, the presentation is truly thoughtful and eye catching. If you’re visiting the area as a tourist, it’s still worth getting one to cool down and enjoy the experience🌹
Nawaf Alsharif
11/02/2026Delicious
Faisal Essam
01/02/2026It's nice, but I wished to drink hot chocolate with milk in a cold Italian atmosphere so that they are the only ones who excel in this variety.
wael samy
17/01/2026One of best ice creams I have ever had. Tried with family most of flavours and all were really good. My favourite is pistachio.
Jeneen Qraini
07/01/2026Overrated
Miss FL
20/12/2025Nice as usual. I saw that two months ago Narmin Helal said they covered the sign, yah exactly I was thinking why too, hence this review! Yeah no I did not photoshop that black strip above the logo in my photo lollllll. Searching for answers, anyone who knows pls leave a review and type here thanks!
phoebe
19/12/2025the Italian gelato was good my favorite flavor to recommend is vanilla its simple yet delicious i think the cones are a good too google maps is not accurate at all on the location but its at the entrance the wait can be quite long
Sunil Khatri
16/12/2025It’s one of the most crowded ice cream shops in the area, and for good reason. They take the time to shape the ice cream like a flower, which looks just as beautiful as it tastes. We had to wait about half an hour to reach the counter, so a bit of patience is needed - but it’s totally worth it.
Laura-Denisa Colcer
16/12/2025Perfect gelato with a view in Milano! It tastes heavenly even in winter! Totally recommend even if you have to wait a little. First pay and then choose the flavours.
Sevda K.
12/12/2025Perfect ice cream in the heart of Milan 🍦😍
Bruna Romagna De Bona
02/11/2025For me, the best gelato!
aalaa2045
30/10/2025Inaccurate location
Mohammed Alkhulaify
25/10/2025Delicious gelato but it was a horrible experience for several reasons: -Hygiene is zero as they don’t wear gloves and adjust the gelato on the cone by their bare hands as i caught them and asked to make a new one for me. -Attitude is so bad from all 3 workers there and not respectful at all as they keep shouting at costumers and cursing in Italian. -
Shroug Almutairy
15/10/2025Overrated👎🏼
prashanth unni
14/10/2025Delicious gelatos ! Highly recommended.
hatem kutubkhanah
08/10/2025Ice cream was very good, but service was poor , long waiting time, staff didn’t speak English and shout on the customers for wrong delivery of order due to their lack of communication capability.
SHAHROKH
08/10/2025Good for bloggers. Not tasty and not worth for the money!
Narmin Helal
01/10/2025Yummiest icecream. However, they covered the sign of the store.It tooks a while to find it!
Miguel Calle
25/09/2025The lines are AWFUL, they take ages and keep talking to their comrades and gossiping. The ice cream is wonderful but there is no way to wait that much.
Dreams Brief Hotel Management
25/09/2025Amazing and classy
Alexandria Dipiazza
23/09/2025Definitely a wait but worth it if you have time. Great options to select from. Workers were super patient and had great attitude with how busy they were.
Seema Elremmash
18/09/2025The flower looks cute and all, but we waited 35 minutes for it! There wasn’t even that many people, the wait simply didn’t make sense.
Sadeem Almarri
04/09/2025The best but the one who served us did not do the mix of flavour in best way
Rania Al-Hakak
29/08/2025It was the most delicious ice i ever ate
Nayef Alshafai
25/08/2025At Amorino, I ordered the Normale Ice Cream cone, with 3 flavors. Hazelnut, vanilla and pistachio. It was rich and flavorful. Even how it looked was appetizing and appealing. I would definitely come back. Only problem was the wait times outside the shop, which could’ve been shorter.
徐尉桓
25/08/2025The first stop of Milan~Delicious
Mohammed Abu Hamad
16/08/2025Terrible service , casher was shouting, leaving the cashier keeping customers waiting long time, ice-cream was delicious, resemble price, will not go back because of service
Kucheli Michelle Banu
10/08/2025Underwhelming
neta lee
08/08/2025The presentation is amazing but way to much line and tne taste is ok, nothing more
Shani Gaji
15/06/2026No text provided.
Kristin S.
14/06/2026No text provided.
Alfonso Dante
07/06/2026Bence kesinlikle burada dondurma yemeyin hem fiyatlar çok pahalı hem çok az hem güler yüzü olmayan iş arkadaşları var yani şu kanalın boyunda gezdiğiniz bir çok yerde dondurma satılıyor kesinlikle buraya gelmeyin arkadaşlar
Stanislav Pascaru
05/06/2026Am stat în rând neștiind că trebuie mai întâi să achităm. Am achitat, dar când ne-a ajuns rândul, nu am fost primiți din motiv că numărul la bon era mai mare decât pe ecranul lor. Urât și nerespectuos față de consumator, mai ales că această regulă nu este scrisă nicăieri.
Yashashwini
04/06/2026No text provided.
şule
01/06/2026İtalya da yediğimiz en kötü dondurma. Çiçek şeklinde sunum için saatlerce bekletiyorlar. Çok yavaş servis yapıyorlar. Lezzeti beklemeye değer diye bekledik ama Malesef kötüydü
Milan
01/06/2026No text provided.
Paola D'Amico
30/05/2026Gelateria comoda essendo in pieno centro a Milano, i prodotti non sono male e l'estetica è veramente bella, però non ne vale tutta l'attesa che abbiamo fatto. Considerando il giorno in cui siamo andati (sabato pomeriggio) e il periodo (già piena stagione turistica) ci aspettavamo un po' di confusione, ma comunque scorrevole. Invece la fila era veramente lunga, ma causata dell'estrema lentezza dei dipendenti. Vorrei precisare che sono stati cordiali, però impiegava 5 minuti abbondanti per fare un gelato, questo perché dovevano ricreare la forma di un fiore, sicuramente bello ma per niente funzionale, soprattutto durante una calda giornata come quella e faceva perdere anche un sacco di tempo ai consumatori. Inoltre i prezzi sono veramente eccessivi, 11€ per due coni gelato senza panna, ne mancaron (pensavo lo mettessero a tutti come biscotto di guarnizione, come fanno molte gelaterie e il dipendente di ha detto che avrei dovuto pagare un supplemento), capisco pagare il marchio, ma la qualità non ne vale veramente il prezzo. Consiglio a chi ha fretta e non vuole passare minuti davanti file chilometriche di prendere il gelato in un posto più pratico
Georgia
27/05/2026No text provided.
İlker Çağaptay
27/05/2026Aman aman bir lezzet yok dondurmanın. Sadece şekilcilik var.
yasser
26/05/2026بطي بطي بطي بطي بطي جداً تعافه من البرود اللي فيهم
Zafer Doğan
25/05/2026No text provided.
نورة
22/05/2026الايسكريم لذيذ
ACHRAF KARIM
22/05/2026No text provided.
Nuha Shuflut
16/05/2026خدمة العملاء سيئه
Sienna
13/05/2026服务员态度很不好，价格还贵。老中别来。
Magdalena Schwab
09/05/2026Hervorragend leckeres Eis! Etwas teurer - aber für Geschmack, die Optik und die Lage völlig gerechtfertigt. Da wir in der Nebensaison da waren, ging es relativ schnell (nur kurze Wartezeit) – im Sommer wird’s bestimmt voller und man muss länger anstehen.
S&F
09/05/2026الجيلاتو لذيذ وجميل لكن يحتاج انتظار شوي احس اني ذقت مثله في مكان ثاني لكن يستحق الانتظار لان يقدمه بشكل جميل
Noura A
08/05/2026ايس كريم المانقو لذيذ جدًا البستاشيو مع القهوة لذيذ
7771
05/05/2026No text provided.
Alexio Italy
04/05/2026Bello e operativi
Mariantonietta Romano
04/05/2026Ottimo
Eline Peixoto
27/04/2026Gelato delicioso com opções veganas
Лілія Курмаз
27/04/2026Смачне морозиво! Ще і таке гарне! Я люблю квіти і люблю морозиво! А тут все разом! Вперше скуштувала таке морозиво на Танеріфе і з тих пір постійно купую його в різних країнах. Всюди однаково смачно🤤 Нарешті скуштувала це морозиво в Італії( це італійське морозиво)🫶🏻
Fátima Seixas
18/04/2026No text provided.
Victor Hugo Rajão
15/04/2026Fiz uma escala longa em Milão e cometi a infelicidade de gastar tempo nesse lugar. Antes de tudo, não vão. A loja possui um péssimo atendimento, lento e desorganizado. Não fica claro onde comprar e onde pegar o sorvete e acaba virando um tumulto. Após a compra te dão uma senha, mas não chamam pela senha. As pessoas se aglomeram para pegar o sorvete antes das outras. O serviço é extremamente lento, ficamos mais de 40 minutos só pra pegar. O sorvete em si é OK, existem diversas outras opções na Itália. Definitivamente não vale a pena passar por essa experiência péssima. À loja: melhorem!
Raghdh
15/04/2026الساعه 10:23 الان ولم يفتح بعد (مكتوب في قوقل ماب انه يفتح في الساعه 9:00)
Balázs Zaccomer
08/04/2026Lassú kiszolgálás, angol nyelvtudás hiánya, átlagos fagylalt
J-L B
04/04/2026Ijsje eten...lekker maar 1u aanschuiven
Maya Hristova
03/04/2026No text provided.
Jana
03/04/2026No text provided.
Maria R.
03/04/2026Das Eis ist sieht wirklich toll aus und schmeckt normal. Allerdings lohnt sich das Anstehen nicht für jemanden, der kein Bild von seinem Eis braucht. Es waren vielleicht zehn Personen vor uns, was keine bedeutende Anzahl für eine Eisdiele ist, und haben 30 Minuten gewartet. Also sobald ein paar Personen anstehen, nicht empfehlenswert!!! Besser ein „hässlicheres“ Eis bei einer anderen Eisdiele kaufen, anstatt so lange anzustehen.
Yanis Bouaziz
27/03/2026Presque 1h d’attente pour un service client médiocre : les dames sont aigries et mal aimables. La glace reste bonne.
台中腳踏郎-家樑
24/03/2026米蘭🍦花瓣冰淇淋🍦
G. Ostapczuk
23/03/2026No text provided.
Yacine
18/03/2026Service zéro mais glace Amorino bonnes
ghalia hatoum
11/03/2026No text provided.
Patrycja Kobylarz
22/02/2026Bardzo dobre lody
Dinky Buys
16/02/2026No text provided.
alaa
31/01/2026لذيذ احلى ايسكريم في ميلان
senda ouannes
21/01/2026No text provided.
Khalid Alhashmi
06/01/2026No text provided.
Martina
28/12/2025Gelato veramente buono, la forma a rosa è stupenda. Prezzi un po’ alti ma comprensibili dato la centralità del posto.
orhan CURA
25/12/2025Çooookkkk yavaşlar .
Ilyes Kharoubi
20/12/2025No text provided.
خالد السلمي
10/12/2025No text provided.
A Lucky
27/11/2025لذيذ جربت الشكلاطة والبيستاشيو بالنسبة لي كان الذ شي البيستاشيو رحت الحمد لله المكان كان فاضي مافيه احد عشان كان برد ومطر ماحد ياكل ايس كريم 😂
linaaa 1
26/11/2025No text provided.
daieb oumaima
18/11/2025Come design è molto carino, ma la quantità è un po’ poca e la qualità del gelato non è molto intensa
احمد الظاهري
16/11/2025No text provided.
Alexia Turpin
15/11/2025Le personnel est extrêmement malpoli !!! Nous n’avons même pas pu commander. A fuir !! Un attrape touriste de plus
Piotr Blumensztajn
11/11/2025Ok
Rosa Tala
05/11/2025Locale confortevole e centrale. Caffè ottimo e grande scelta di pietanze dolci o salate per aperitivo o break che accontentino tutti i gusti. Tornerò
Fahad Waseem
28/10/2025No text provided.
Έλενα Παπαγιάννη
28/10/2025Νόστιμο παγωτό κι εντυπωσιακό σχέδιο...άξιζε η αναμονή...
Ioana Savu Bercaroiu
26/10/2025No text provided.
semo_71110
24/10/2025No text provided.
Amal Alowa
22/10/2025لذيذ جدا ويستحق التجربة👍🏻👍🏻😍
Gizem YILMAZ
22/10/2025Lezzet olarak diğer yerlerden bir farkı yok, ancak görünümü için denenebilir. Sıraya doğrudan girmek gibi bir hata yapmayın; önce kasada ödeme yapıp sıra numarası almanız gerekiyor. Sıra size geldiğinde hangi çeşitleri istediğinizi söylüyorsunuz. Milano’ya gittiğinizde bir kez denemelik bir yer olabilir. ⸻ Taste-wise, it’s not much different from other places, but you can try it for the unique look. Don’t make the mistake of joining the line directly — you need to pay first and get a number. When it’s your turn, you choose the flavors you want. Worth trying once when you’re in Milan.
José Gaspar
21/10/2025No text provided.
Ali
19/10/2025La meilleure glace pour moi un goût mortel
Micael Machado
17/10/2025Gelado ótimo. O melhor gelado que eu já provei em toda a minha vida
Redoy Raúl
14/10/2025No text provided.
Josiane De Oliveira Ramos
14/10/2025No text provided.
Mohammed Alabbasi
14/10/2025No text provided.
David Kim
07/10/2025두오모와 갤러리아에 위치한 꽃 모양 젤라또로 유명한 곳인데 종류도 많지 않고 맛도 특별하지는 않다. 지나가다가 눈에 보이면 가겠지만 젤라또가 먹고싶어서 찾아서 가지는 않을듯
A.
05/10/2025الماكرون لذييييذ مره وحلال
Fadi Hana Al Farha
03/10/2025No text provided.
Faisal
03/10/2025نفسيااااااااتتتتتت
rofa gh
02/10/2025No text provided.
R.
02/10/2025ايس كريم جيلاتو لذيذ لكن انتظار طويييل وغالي نوعاً ما
Shirley Nikkitha
30/09/2025No text provided.
ABDULLAH
28/09/2025افضل ايسكريم اكلته في ايطاليا ماعرف ماجربت كثير لكن بالغالب المدن الي ازورها والسنتر اخذ ايسكريم وهذا المحل حلو مره ولذيذ.
Mohamed Mosad
27/09/2025No text provided.
Nehal Foz
26/09/2025اكثر جيلاتو مشهور بالدومو، اللاين طويل اول شيء فاتورة بعدها تنتظر دورك لكن الجيلاتو جدًا جدًا لذيذ توصيتي الشوكولاته 😋
Salihah
26/09/2025No text provided.
hatem sghaier
23/09/2025No text provided.
Nader Alhazmi
21/09/2025طعم لذيذ جدا لكن السعر غالي
Nola B
21/09/2025No text provided.
Jade Bonvallot
17/09/2025Malgré un peu d’attente (normal vu le monde), l’expérience a été très agréable. Les serveuses sont adorables et gardent toujours le sourire, même face à une clientèle parfois exigeante – respect à elles ! Les glaces sont aussi délicieuses que belles, présentées en jolies fleurs. Les prix sont élevés, mais rien d’étonnant à deux pas du Duomo. Une belle pause gourmande que je recommande !
MOHAMMED QU
16/09/2025جميل جربت من عنده جيلاتو بالمانجو والفانيلا، بس ما يستاهل الانتظار والرحمة
Bas alroq
16/09/2025زحمه و ومدح عليه وهو عادي فيه احلا منه
Mohammed Almarri
12/09/2025بشكل عام الجيلاتو في ميلان لم يعجبني ولكن بالنسبه ل امورينو انا اشوفه افضل السيئين بالنسبه لي خصوصاً الجيلاتو الفاكهيه مثل المانجا والفراوله ، ولكن بالنسبه لطريقة تقديمهم الايسكريم فهي جميله بحق 👌🏻
Perla Rosa
11/09/2025زحمة بس يستاهل الانتظار .
Infaceltech
03/09/2025Había mucha cola pero me gustó
lam life
01/09/2025معروف طعم امورينو ولذاذة نكهاتهم جربتها في دبي قبل ان يتم اغلاقها وجربتها في لوتسيرن وكانت بمكان جميل وحلو جداً واجمل ما حدث انه تم افتتاح فرع في مدينتنا الحبيبة جدة لكن مع الاسف هذا الفرغ تنقصه بعض اللباقه والذوق من الموظفه حيث طلبت 6 جيلاتو وكنت اخبرها عن النكهات وكان الاول شوكولاته كامله و 3 بالفراولة والشوكولاته والمانجو ومتبقي 2 اريد ان اخبرها عن النكهات وكانت فظه وقليلة ذوق للغاية حيث اتهمتني باني اخذت كل الاعداد علماً انها وضعت نفس النكهات لعدد 4 من الجيلاتو والاخير هو الذي كان من المفترض مع ما قبله يكون بنكهات مختلفه لكن زميلتها قامت بالواجب متأخرة وعمل النكهات كما اردت للأخير فقط بالنهاية العمل بمقابلة الجمهور صحيح انه يحتاج صبر وايضا تفهم من الجمهور لكن على العاملين ان يكونوا صبورين ولا يلقون بالتهم حتى لو لم يفهموا وكانت اللغه مانع بالفهم بالنهاية نحن نشتري بمالنا ولا ناخذ صدقات
Virginie BORDAT
31/08/2025No text provided.
Rahaf Alsubaiei
29/08/2025مره عادي ولا يسوى السعر و تعاملهم سيء من الزحمة و القرف
Fatemeh Marandi
28/08/2025No text provided.
Kristina Galunchshikova
28/08/2025No text provided.
Σπύρος Μελανιτης
27/08/2025No text provided.
zimlf
20/08/2025Skvělá zmrzlina, skvěle podavana. Hodně lidi:)
Al Bnbr
09/08/2025Les meilleures glaces de la ville ! Dommage que l’attente soit beaucoup trop longue, près d’1h, et difficile de s’y retrouver entre la queue pour payer et la queue pour récupérer la glace, rien n’est précisé. Mais ça vaut clairement le coup, foncez.
Zineb El Fatimi
07/08/2025Esperienza assurda, dopo 20 min di fila quando arriva il nostro turno la cassiera prende e se ne va e ci lascia in attesa altri 20 min, nel frattempo il signore della security ha sollecitato che mettessero qualcuno in cassa e in risposta la signora gli ha fatto spallucce! Nel frattempo ha iniziato a fare confusione con le file spostando la gente da una fila all’altra e insultando la clientela straniera… ho fatto una battuta con la mia amica dicendo volevamo solo un gelato invece prendiamo le botte e si avvicina a me un amica del ragazzo della sicurezza insultandomi e minacciando di picchiarmi, viene poi allontanata sempre da lui in modo molto carino e amichevole dicendole di lasciarmi perdere. Tutto questo senza che nessuno della gelateria intervenisse. 1 ora per un cono piccolo da 4 e passa euro, preso parole e quasi anche pugni! Veramente assurdo. Siete fortunati perchè lavorate con i turisti altrimenti chi viene oggi sicuramente non torna domani
Rawan
07/08/2025قعدنا ساعه في طابور وساعه بعد ما قصينا فاتوره وننتضر الرقم عندهم على شاشه يجي دورك وتختار الشكل ونكهه اللي تبيها اخذت شكولاته نوتيلا مع فانيلا مره حبيييييتهاااااااا وزوجي اخذ شكولاته وفستق وفانيلا بطططلهً يستاهل الانتضار مره طعم وارجع له♥️🙏🏻
Michał Kampa
07/08/2025Lody są smaczne, jednak w duzej mierze podświadomie bronimy smaku atrakcyjną formą podania. Gałki, a w zasadzie płatki kwiatów sa faktycznie bardzo atrakcyjne. Niestety organizacja sprzedazy jest fatalna i w ogole nie dziala w starciu z turystycznym natlokiem. Mimo, ze masz świadomość funkcjonowania dwóch odrębnych kolejek: do opłaty i po odbiór zamowienia, to i tak będziesz sfrustrowany. Godzina w takim zamieszaniu nie jest tego warta. W moim przekonaniu to miejsce jest nadmuchane, a wyswmienite lody mozna zjeść w innym spokojniejszym miejscu.
Maitane Iturregi Agirre
06/08/2025La señora que atiende los pedidos y cobra es una antipatica, primero me critica en italiano con sus compañeros, diciendo que la gente cree que tiene que saber todos los idiomas. Y luego se niega a atenderme por que no entiende español, yo le digo que tampoco se italiano pero que lo estaba intentando y solo le he pedido un helado de mango y a parte se lo estaba señalando, no era nada complicado, y ha habido mas extranjeros a los que ha entendido y no ha tenido problemas con ellos.
Maryam Alshehhi
05/08/2025Gooooood
Mohammed Kareem
05/08/2025خدمة بطيئة جدًا جدًا جدًا
Mariii
05/08/2025خدمتهم بطيئة بشكل فظيع لأن الموظفين شياب وياكلون بنص الشغل والسعر غالي مقارنة بطعم عادي جدًا
Panuwat S.
04/08/2025No text provided.
Rawan Alawad
27/07/2025No text provided.
Wafa Ali
19/05/2025جدا لذيذ
Yurii Sytnyk
17/05/2023Швидко і смачно.
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