For restaurants & hospitality

Your reviews, on your side.

Synopsis already reads what guests say about your restaurant on Google, TripAdvisor and TheFork. See what you get and turn that noise into clear, actionable signal - and help future guests find you.

2.4M
Reviews analysed monthly
18K
Places on Synopsis
3 min
To claim a listing
Restaurant owner standing at the pass of her open kitchen

What partners get

Built for people who actually run restaurants.

Not a reputation tool. Not a marketing gimmick. A calm, honest read on what's working - and what isn't.

  • A dashboard your team will read

    AI-distilled sentiment across Google, TripAdvisor and TheFork - updated daily, in plain English.

  • Know what guests actually say

    Top praise and common dislikes, grouped by topic: food, service, ambience, value, noise.

  • Spot trends before they sting

    We flag sudden shifts - a dish falling out of favour, a noisy Friday night, a weekend service dip.

  • A verified, beautiful profile

    Claim your page, add your story and signature dishes. Verified partners rank higher in discovery.

  • Reply where it matters

    Draft responses to reviews on every platform from a single inbox, with AI suggestions.

  • Reach real diners

    Featured placement on city pages and in curated lists, with ROI you can actually measure.

Analytics Dashboard

Every review, distilled into clarity.

We aggregate reviews from Google, TripAdvisor, and TheFork - then our AI analyzes sentiment, extracts themes, and surfaces actionable signals. Weekly updates keep watch; the full dashboard refreshes every 30 days.

Synopsis analytics overview showing the Synopsis Score, sentiment breakdown, and review count.

Overview

Your reputation, distilled into one score.

The Synopsis Score aggregates sentiment from every review across Google, TripAdvisor, and TheFork into a single, actionable number. Track week-over-week trends and see exactly how your guests perceive you.

  • Synopsis Score (0-100) with historical trend
  • Sentiment breakdown: positive, neutral, negative
  • Total reviews analyzed across all platforms
Signals dashboard showing win, watch, and risk indicators with evidence quotes.

Signals

Wins, watch items, and risks - surfaced automatically.

Our AI reads between the lines to surface actionable signals. Celebrate what guests love, monitor emerging trends, and catch problems before they escalate - all backed by real quotes as evidence.

  • Win signals: what's delighting your guests
  • Watch signals: trends to keep an eye on
  • Risk signals: issues that need immediate attention
  • AI-generated action suggestions with impact estimates
Themes showing guest occasions and dishes section with sentiment analysis.

Themes & Dishes

What guests talk about, and what they order.

Discover recurring themes in your reviews - from 'romantic dinner' to 'business lunch' - and see which dishes are getting the most mentions. Understand your guests' occasions and their favorite plates.

  • Key themes with sentiment and mention trends
  • Occasion breakdown: date night, family, business
  • Dish-level analysis with sentiment indicators
  • Signature dish identification
Competitor benchmark showing your scores vs. neighborhood average and top quartile.

Competitors

Benchmark against your neighborhood.

See how you stack up against nearby competitors on every aspect. Know where you're leading the pack and where there's room to improve - with data from the same reviews guests use to choose between you.

  • Aspect-by-aspect comparison vs. area average
  • Top quartile benchmarks to aim for
  • Sample size and confidence indicators

See what guests praise, what needs attention, and where your place can grow before the next service.

Get your free first analysis

Profile Editor

Turn curiosity into reservations.

Your Synopsis profile is where guests decide to book. Customize every detail - from your story to your signature dishes - and watch the live preview update as you type. The verified badge tells guests you care, and our discovery boost helps them find you.

Profile editor showing the editing panel on the left and live preview of the public page on the right.

Profile Editor

Your marketing page, built to convert browsers into guests.

Claim and customize your Synopsis profile - the page guests see when they're deciding where to eat. Add your story, upload stunning photos, highlight signature dishes, and earn the verified badge that builds trust at a glance.

  • Live preview in desktop and mobile views
  • Brand customization: colors, logo, cover photo
  • Your Story section to share your philosophy
  • Photo gallery with drag-and-drop ordering
  • Signature dishes with descriptions and photos
  • Verified partner badge for credibility
  • Discovery boost in Synopsis search results
Restaurant reservation book, notebook and espresso on a cream linen table

How it works

Onboarding is a coffee, not a project.

  1. 01

    Tell us about your place

    A short form - name, address, how many covers. Takes about three minutes.

  2. 02

    We verify and claim

    Our team confirms ownership, connects your existing Google and TripAdvisor profiles, and imports three years of reviews.

  3. 03

    Your dashboard goes live

    Sentiment, topics, trends and a verified badge. Invite your floor manager, chef, or whoever actually reads reviews at 11pm.

Pricing

Your first analysis is on us. Then a flat €39.90 a month.

Once your partner application is approved, we deliver the full dashboard for your venue - every feature, every metric, every review insight. Synopsis watches new reviews every week with a weekly update and refreshes the full dashboard every 30 days. The fee is flat: €39.90 / month per venue. No card required upfront. Cancel any time.

€39.90/ month

First analysis free after approval

  • Full analytics dashboard
  • Unified review inbox with AI replies
  • Verified partner profile
  • Featured placement in city pages
  • Daily sentiment & trend alerts
Get your free analysis

No card required upfront

From a partner

We used to read reviews one by one at midnight. Synopsis tells us in a paragraph what a thousand guests are saying - and where service is slipping on Sunday nights.
Valerio Gargiulo - Chef, RavioXO (Madrid - 1 Michelin star)

Questions

Before you write to us.

Still curious? Ask us anything in the form - a real human will reply within two working days.

Book a demo

Want to see it in action? Let's talk.

30 minutes, no slides - just your reviews and your questions.

Gerardo Gargiulo

Gerardo

Founder

Write to us

Let's talk about your place.

Fill in the form and our partnerships team - real humans, mostly former restaurant people - will write back within two working days.

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