Maccheroni - La Carbonara N°1 di Milano
Via S. Carpoforo, 7, 20121 Milano MI, Italy
4.6/5(3,731)
4.5/5(2,190)
Synopsis score
The Synopsis
The place in brief
“Maccheroni is famous in Milan mainly for its carbonara, considered by many customers to be the best in the city. The experience is highly enhanced by exceptional table service, characterized by attentive and welcoming staff who create a convivial atmosphere. Despite some conflicting opinions on high prices and occasional wait times, most visitors highly recommend a visit.”
Main topics
The dashboard
One page, everything at a glance.
Place information.
- Meal typeLunch and Dinner
- Price range per person20 € - 80 €
- ReservationsOptional but recommended
- AtmosphereInformal, welcoming, and lively
Popular opinions
What everyone keeps saying.
What people love
The carbonara is widely considered the best in Milan
The service is excellent, professional, and warm
Gestures of courtesy such as complimentary limoncello or meloncello at the end of the meal
Welcoming and informal atmosphere
Areas for improvement
High prices relative to the portions served
Criticism regarding the overall quality and preparation of the dishes
What people notice
Ranked by guest confidence.
Service
92
Food
85
Atmosphere
75
Wait
60
Value
50
Synopsis AI
Tips for visitors
A few practical notes from recent guests to help you choose with confidence.
It is recommended to try the carbonara, the restaurant's signature dish
Photos
From reviews
In their own words
Recent reviews, unedited.
Synopsis never rewrites reviews - we show you the originals so you can judge for yourself.
Susie Su
14/06/2026Skip the bruschetta trio that was like 24€, the carbonara was so so so heavy but the Milanese cutlet was good. Service was honestly so slow, they were busy and only had 3 workers but it took like 20 mins for us to get water. The restaurant also smelled like cigarettes occasionally, maybe because of smokers outside.
Lily Goff
14/06/2026The food and drink was incredible, Grace took such good care of me. Ask for her if you get the chance to visit!
Anthony Greene
14/06/2026Amazing food and wonderful service by Anna! Best carbonara I’ve ever had!
Gwendolyn Lemaire
14/06/2026Anna was amazing. She made sure we had the BEST experience!
Daniel Campbell
14/06/2026Giacomo is amazing. Request him he is attentive and kind and excellent.
Carrie D
14/06/2026Our first night in Milan, and Anna made it an unforgettable meal. Fabulous hospitality!
Evan Dally
14/06/2026Anna waited on us this evening. She was knowledgeable, friendly and accommodating. Her recommendations were spot on! She even brought our whole group a complimentary after dinner drink. Thank you Anna!!! We had an amazing experience!
Yael Rubashevsky
14/06/2026Anna was great
Anny Chen
14/06/2026Best carbonara ever tried in Milan. Thanks to Anna for the great service and hospitality.
Pavel Feldman
14/06/2026Underwhelming: average carbonara, bruschetta is a slice of cheese microwaved on a piece of bread.
Luca Capar
13/06/2026Carlas Service was so good. And the food was so delicious.
Rans Asl
13/06/2026Ready great service with Carla !!
Tammy Broder
13/06/2026Very nice service from Giacomo. Best carbonara!
Alexandra Sofronea
12/06/2026Carla is best server. Thank you.
DR M.
12/06/2026Great restaurant. Excellent food. Excellent service! Carla rocks!!!!!
Sallie Dennison
12/06/2026Anna was so personable and attentive. She was easy to talk to with great recommendations. We will be back.
Sharon Chandler
12/06/2026Anna was amazing. Personable and wanted to make sure we have a great experience. 5 star!!
Madalina Toma
11/06/2026We were sat outside. Took what felt like forever to get a table (felt like the waiters were moving in reverse with getting the tables cleaned and ready). We ordered the €54 reenforced menu and a bottle of the Cabernet Sauvignon. We were STARVING and it’s safe to say that I got full real quick once the second meal (the carbonara) came out. The meatballs were nice. The carbonara was edible but the tiramisu was a little disappointing. It looked and felt like it was rushed - the ladyfingers weren’t dipped in coffee like they should’ve been, and the mascarpone cream tasted just like whipped cream. We were also sat outside at around 21:00 so there wasn’t much people watching but you know what, I prefer that as I don’t want people staring at what I’m eating. Overall, an ok experience and the total for two people that ate until they couldn’t walk anymore and started with an empty stomach came to about €150 in total. More or less. It’s a nice touch that they also offer limoncello at the end once you’re finished. Free of charge
A
11/06/2026Anna was very nice, enthusiastic and helpful. Nice tomato.
Amali Deane
11/06/2026Anna was a brilliant server!! Very helpful and friendly plus great food🥰
V L
11/06/2026Wonderful server. Very kind and helpful
Ana-Maria Tudor
11/06/2026Very interesting food, a new benchmark for a eastern european family in terms of pasta. Anna, who served us, is wonderful and very sociable.
Filip Geschwandtner
11/06/2026The location and food is amazing, and even better the service from Anna. She was super friendly, funny and always made sure we have everything we needed. Thank you so much for the amazing dinner experience.
yasmin stuber
11/06/2026The food was absolutely delicious fresh, flavorful, and beautifully prepared. A special thank you to Anna for her excellent service and warm hospitality.
Yura Bablumyan
11/06/2026Anna is an amazing host! Food is great! Clean and cozy place!
Tal Hershko
11/06/2026The pasta is not good. Drowning in sauce that is way too salty. Definitely far from the best Carbonara. The waiters were nice and they gave me a free lemoncello, but it was still not worth the price.
P R
11/06/2026The service was great but the food was below average . It is a tourist trap.
Oleksii Omelianchuk
10/06/2026The Carbonara is good. I couldn’t call it mind blowing. The vibe and atmosphere are quite flat though. Interior is nothing special.
suzette lorenzana
10/06/2026Amazing food. Amazing service. I had the pleasure of meeting Grace. She was warm, wonderful, attentive, and knowledgeable. She also gave me a melon drink after my meal and it was delicious! I was in the mood for carbonara, and this place did not dissappoint. I’ll be back 😊
Maria Felício
10/06/2026Amazing find in Milan. The staff was super kind and the restaurant has a beautiful and intimate atmosphere. Not the cheapest carbonara of our lives but undoubtedly the best one so far. No regrets. Highly recommended.
Pamela Topalli
09/06/2026Such an overrated and extremely overpriced place. The carbonara was a joke but we couldn’t even laugh cause we paid 114€ in total to leave with half empty stomachs. The carbonara was absolutely basic, no taste, pasta was for sure not homemade and the sauce was not properly made. Also, they had burnt the pieces of guanciale, which btw were so tiny and so few that I was wondering whether they just put the leftovers from some other empty dish. The meatballs were tasteless and the meat had even a weird smell. The pomodoro pasta was for sure from a canned tomato sauce and very basic. The fried zucchini with garlic and mint were tiny and wrinkled like hell, and no mint or garlic was identifiable in the dish. And the broccoli was overcooked in the upper part so it was soggy and completely plain, no salt on it or any other taste. The portions were jokingly small (for the price). Overall, we paid 114 euros and left half empty and with a very bad first taste of Milan.
Olga Costa
09/06/2026Great restaurant! We stopped in for lunch during our vacation and had an amazing experience. The carbonara was absolutely delicious and definitely the highlight of the meal. Carla was incredibly sweet and attentive, making everything even more enjoyable. We loved every course and would highly recommend this spot to anyone visiting!
Yuliya Zhdanov
09/06/2026Wonderful lunch, Carla was incredible- attentive and fun. Will come back again for the carbonara.
Ben Tunkel
09/06/2026The food is amazing, Carla was helping pick the best choice. Happy we made it here.
Huaiyuan Weng
09/06/2026The food is just so so for the price, price is a little high
Jenn Bruno
08/06/2026Grace and Carla took such incredible care of our table. Truly amazing food but the service even better. Shout out to Andreas too. Don’t forget to end the evening with the meloncello.
Nigel Bevan
06/06/2026Anna our waitress was amazing,.....and great food / wine. Lovely evening.
Cellan Hopkins
06/06/2026Fantastic, authentic meal. Huge shout out to Anna who was amazing!
Victor Cebotari
06/06/2026Fantastic experience! In this traditional restaurant we ate the best carbonara ever and truly amazing meatballs in tomato sauce. A special thanks to Anna, who served us: her attentive and friendly attitude made our overall experience wonderful. Highly recommended!
Tom Lind
06/06/2026If you're looking for an authentic Italian carbonara, great service and chilled atmosphere then look no further. Maccheroni, tucked away near the Duomo is an Italian gem. Great food and our service by Anna was perfetta. Would come again.
Patricia P
06/06/2026Great food and awesome service. Ambiance was very nice despite being super busy at the time. Anna was extremely nice and courteous- taking her time to explain the dishes.
Eleni Konstantinidou
06/06/2026Well, I have read a lot of glorifying reviews and that made me eager to visit this restaurant. But, to my disappointment, it is only very well advertised and more or less mediocre. Very polite staff, has to be mentioned, I felt very welcome and had a good experience thoroughly. But, the famous No.1 Carbonara is just ok for my taste -too much egg sauce. And the tiramisu also just fine but nothing special - i had better ones, tried some more elsewhere. Overpriced for what they offer, I paid 42 euros (for one person, just me) for a carbonara (the small size, which is enough for one person), a tiramisu and water.
Adrias Bananas
05/06/2026Disappointed 😞! a) CARBONARA RIGATONI: I was looking forward to try a Carbonara made by Italians in Italy. Carbonara which was average: they put parmesan with pecorino together, the guanciale was overfried and cream got bitterish, not fresh pasta (probably Barilla?) and small portions for a 32€ plate. Honestly in Finland I eat 1000 times better carbonara at a price of 16€. Even my version done with pancetta is even better although I am not chef. b) The MEATBALLS just epic failure: mince meat with no herbs/spices and with indifferent in flavour tomato sauce (maybe fresh, but I am using San Marzano canned tomatoes and taste the same). c) ZUCCHINI ALLA SCAPECE: zucchini overfried ( they were black outside), mint only for decoration (no flavour), garlic somewhere hidden, too sour. d) Atmosphere: +/-. Nothing fancy, nothing special to justify at least the prices. In a narrow alley, few tables outside, few tables inside, broken toilet with no soap. Interior design decent, service polite mostly because they had to be. Unfortunately I fall victim of marketing (really why 4.6/5 guys and who voted them as No1?!) and I ended up paying about 70€ and leaving embarrassed with half-empty stomach. Never again!
Fay Sanders
05/06/2026Anna is absolutely incredible!!!!!
Bethan Kent
05/06/2026Anna was a perfect server for our group of girls, absolute vibes, such good service 🥰🫶🏼
Olivia Barrow
05/06/2026Anna made a fabulous host and attended to us with lots of detail and made our dining experience! Would highly recommend
Elaine Blood
05/06/2026Anna is amazing! She made our experience the BEST! Without her, it would have been boring! She’s a credit! We love her!!!
Maria Lisa
05/06/2026Anna super!!!
Jake B
04/06/2026Grace was an absolute pleasure. Kind and attentive. Line was out the door. Food and experience were great. I recommend and will be back.
Stefanie Richter
04/06/2026Scam…10€ extra for Service, which wasn’t there basically. Just if your opinion of service is putting a bit of cheese on the pasta in front of the customer. We ordered for drinks a Coca Cola and water. The water never arrived until asking for it while eating again. Then the water bottle arrived, but no glass. Same for the woman sitting behind us. Nobody noticed, took a while until the service person came back to even be able to ask. Pasta small 25€ and medium 32€. Pasta was ok, but also not the best of Milan. I wouldn’t recommend
Анастасия Л
03/06/2026We visited this place and were amazed at how delicious the food was and how our waitress Anna welcomed and treated us. Definitely the best pasta in Milan and best service, thanks to wonderful Anna. All the best from us 🩷
Rosie
03/06/2026Anna was very friendly and attentive, tasty food
Amran Hassan
03/06/2026Food was amazing and absolutely delicious. The pasta was fresh and full of flavor. Anna was great, very friendly, attentive, and made the whole experience even better. Highly recommended, and I would definitely come back!
Zoe Weijl
03/06/2026It was very nice, food was amazing and Anna was very friendly!
David Polson
03/06/2026We enjoyed a fabulous lunch at Maccheroni , and Anna, our server, was very attentive and gave us some great advice about the wine and choice of food. First rate experience in Milan, gorgeous setting, we managed to sit in the shade outside and we enjoyed a couple of hours, indulging in the lovely food and vibe. Not to be missed if you are passing by.
Victoria D.
02/06/2026The food was good and fresh, but nothing particularly memorable or exceptionally delicious. The biggest issue was the service. It was extremely slow and took forever to receive attention and our orders, which made the dining experience frustrating. I also did not enjoy the tiramisu. It was mostly bread and lacked the creamy texture that a good tiramisu should have. I couldn’t even finish it. What upset me the most was an incident while I was having dessert. I briefly went to the restroom, and when I returned, the waiter had placed glasses from other tables on my table. When I questioned it, she said that this was normal for her. I found that behavior shocking, impolite, and highly unprofessional. Because of the poor service and lack of professionalism, I definitely will not return and would not recommend this restaurant to others.
Nicolas Laurent
14/06/2026Carbonara davvero molto buona e cremosa. Atmosfera piacevole e servizio veloce. Uno dei posti più interessanti che ho provato a Milano.
Lorena Lamolda Welter
14/06/2026La comida muy buena, no solo la carbonara, sino otras pastas y los postres también. Agradecer también el servicio de Carlos, fue muy atento, simpático y profesional.
Etienne Dondyk
14/06/2026carlos muy amable!
josemanuel l.n.
14/06/2026Agradecer el servicio de Carlos,el cual nos aconsejo e informo,con mucha educaciion y profesionalidad.En general muy recomendado.
Stef 90
14/06/2026Hemos venido en familia desde Madrid. Nos ha gustado un montón la comida. El servicio súper atento y amable. Anna muy servicial y simpática. Sin duda recomendamos.
Zsanett Slavati
14/06/2026I piatti sono perfetti! Il servizio è stato ottimo, soprattutto quello di Giacomo. :)
Cristina Oriol
14/06/2026Parece un lugar turístico y lo es. Pero realmente la carbonara es muy buena. La cantidad de guanciale es generosa y la cremosidad de la pasta muy rica. Además la atención de Anna ha sido muy amable y simpática durante toda la comida.
Lara Gómez
14/06/2026Carbonara buenísima. Y genoveses también. Ven con tiempo o habrá cola. Turístico pero en este caso vale la pena por la carbonara. Servicio muy amable
Zara Koll
14/06/2026el servicio y atención de Anna increíble! ademas de la excelente comida, 100% recomendado
Maximilian Wörner
13/06/2026Delicious food, very large portions, friendly waiters
Mayra Lourdes Ortega Letona
13/06/2026Me atendio muy bien. Karla.
Fabienne
13/06/2026Ich kann die positiven Bewertungen nicht nachvollziehen. Das Servicepersonal war nett, aber das Essen wirklich nicht gut. Wir hatten eine Vorspeisenplatte (sh. Foto) für jeweils 19€ pro Person, sprich 38€ insgesamt nur für die Vorspeise!! Das Baguette war trocken und fade. Das Omlette hat nicht gut geschmeckt und war kalt. Das Gemüse war ok - aber kalt. Das Bruschetta war in Ordnung, hat aber simpel nach Brötchen mit überbackenen Supermarkt-Ofenkäse geschmeckt. Die Salami und der Schinken waren nicht gut, ich habe bereits besseren in Discounter Supermärkten gegessen. Als Hauptspeise haben wir die Cabonara genommen. Sie war ebenfalls kalt und die Soße bereits angetrocknet. Ebenfalls nicht gut. Das schockierendste an dem Besuch war aber der Preis. Für die gebotene Qualität ist der Preis auf keinen Fall gerechtfertigt. Zudem wurden wir durchgehend von penetranten Straßenverkäufern belästigt. Hierfür kann das Restaurant nichts, spielt aber in die Bewertung bezüglich des Ambientes mit ein. Nicht empfehlenswert!!!!
Joaquin Olaverria
13/06/2026No text provided.
Virginia Burtin
13/06/2026La mejor pasta a la carbonara que probamos! Muy buen servicio a pesar de un pequeño inconveniente que solucionaron muy bien, super recomendable!! Muchas gracias!! Volveremos
Borja Goirigolzarri Gutierrez
13/06/2026Muy bien servicio por parte de Giacomo
Marcin Bardzel
13/06/2026Profesjonalna obsługa i super jedzenie.
Danilo Trapanotto
13/06/2026Solo un po’ caro.
David Nuñez
13/06/2026Me encanto como atendio Carla Comida buena, pero muy cara
Gerhard Markert
13/06/2026Ein Highlight in Milano. Der Service war schnell, freundlich und egal wer gerade vorbei kam, er gab uns das Gefühl zuständig zu sein. Das Essen war sehr lecker, die Carbonara verdient wirklich das Lob, welches sie sich selbst auch geben. Auch mein Saltimbocca war hervorragend. Einzig, nachdem jeder Tisch besetzt war, wurde es schon etwas unruhiger. Doch das war wirklich zu verschmerzen. Gerne wieder
V
13/06/2026La comida bien, y el ambiente muy tranquilo. Hemos tenido la suerte de que nos atienda Carla y nos ha hecho la experiencia mucho mas amena y una atención muy personalizada
Christoph Kalantari
13/06/2026No text provided.
M Ms
12/06/2026Increíble Anna, venimos desde Mallorca y nos hemos sentido como en casa, volveremos seguro!!!!! Subid el sueldo a Anna
NATHALIE MARQUES
12/06/2026Adorei a comida! Carla atendente e maravilhosa! Recomendo
Alba Juanola Subirós
12/06/2026Hem menjat la millor carbonara de Milà, es nota que el xef és de Roma, sap el que fa i té el secret de la recepta! 100% recomanable i el servei de la Carla molt bo, molt atenta i amable. Quan tornem per la ciutat, repetirem segur, el preu s’ho val!
marcobress44
11/06/2026Cibo ottimo, sono rimasto stupito in particolare dal guanciale della carbonara, ottimo ambiente e ottima accoglienza, un ringraziamento ad Anna per l'ottima accoglienza e la simpatia rimanendo professionale.
termoidraulica bressan fabio
11/06/2026Anna professionale ,simpatica e allegra
Rafaela Colodette Santos
11/06/2026No text provided.
Talisia Anai Domínguez Sánchez
11/06/2026La comida ha sido deliciosa. El servicio fue excelente, me han ayudado en temas de adecuación para mi hijo con capacidades especiales.
milly vieira
11/06/2026Tudo muito bom! Agradecer ao Carlos que nos atendeu🇮🇹♥️
Bruno Machado
10/06/2026El restaurante es muy agradable, Carla nos atendió de maravilla. La comida estaba deliciosa, el ambiente era muy bueno con buena música y no tuvimos que esperar nada.
Sara María Sánchez de Tagle García
10/06/2026La comida más deliciosa con el personal más amable que puedas encontrar en Milán. Gracias a Carla por regalarnos una tarde maravillosa.
Adria Vila
10/06/2026Una experiencia maravillosa, sin duda hay que repetir. La mejor carbonara de mi vida sin duda alguna. El trato por parte de Carlos y Carla ha sido 10/10. Han sido muy atentos y amables en todo momento.
Gerson W. Camarena Aliaga
09/06/2026Carla è una ragazza molto carina. Tutto il servizio benissimo.
Fiorella Cecilia Ore Arango
09/06/2026Cucina, ambiente, servizio ottimo a carico di Carla! Ottima esperienza da ripetere!
Rosa Maria Giusto
09/06/2026Carla, gentile, accogliente e professionale.
José Manuel Crespo
09/06/2026Comimos como en casa: a fuego lento, con el sabor de siempre y bien atendido por la sonrisa, la amabilidad y la profesionalidad de Carla. Gracias al equipo Maccheroni !! Volveremos la próxima vez que pasemos por las calles de Milán.
Marilina Thourte
09/06/2026Excelente la carbonara.. súper recomendable, Carla una genia, muy atenta y amable.
Takumi Muraoka
09/06/2026No text provided.
Carmen Cordoba Marin
09/06/2026Carla, la camarera, era súper atenta y simpática. Que supiera español ha sido un plus. La comida estaba exquisita y se notaba que todo era casero.
Sonika C
09/06/2026No text provided.
Beatriz Félix
08/06/2026Tudo perfeito! Estávamos hospedados perto do restaurante e decidimos conhecer após ver as excelentes avaliações no Google Maps. A experiência superou nossas expectativas. Pedimos uma pasta ao pesto, uma carbonara e uma mantequilla y parmesano, e todos os pratos estavam simplesmente impecáveis: massas frescas, saborosas e muito bem executadas. Dá para perceber o cuidado em cada detalhe. Um agradecimento especial à Carla, que nos atendeu de forma impecável do início ao fim. Muito atenciosa, simpática e profissional, fez toda a diferença na nossa experiência. Sem dúvida, um dos melhores restaurantes que visitamos em Milão. Voltaremos com certeza! 🍝✨
Roy Lehana
08/06/2026No text provided.
Angelique Weijl
08/06/2026Erg lekker en een enthousiaste medewerkster Anna
ניתאי יהודה
07/06/2026No text provided.
Paweł Sztaba
06/06/2026No text provided.
Laura Bannwart
06/06/2026No text provided.
Jennifer K Ballesteros
06/06/2026Anna tú atención estuvo maravillosa, la pasta carbonara definitivamente es la número 1, volvería desde Colombia mil veces a este lugar 🩷
thomas Sapper
06/06/2026La cotoletta alla milanese era semplicemente sensazionale! Perché andare fino a Vienna per mangiare una schnitzel quando Milano offre un capolavoro come questo? Milano è decisamente il posto giusto! Assolutamente da provare.
Patricia Retamal Chico
06/06/2026La comida y atención del personal ,en especial de Anna y su compañero ha sido espectacular. ¡ Sitio de 10 !
Rosa Ma Félix Maldonado
06/06/2026Realmente la mejor carbonara de Milán. Un trato exquisito por parte de Anna y el resto de camareros
Cristina García Gómez
06/06/2026De verdad la mejor carbonara de Milán, Totalmente recomendable. La atención de Anna y de sus compañeros muy buena, encantadores todos:
christian Solano stefanka
06/06/2026Hemos comido muy bien, la comida estaba magnífica. Anna nos ha atendido muy bien y nos ha sacado una sonrisa. Subirle el sueldo:) Abbiamo mangiato benissimo, il cibo era magnifico. Anna ci ha trattato molto bene e ci ha fatto sorridere. Aumenta il tuo stipendio :)
I RC
06/06/2026He comida 4 amigas en este restaurante y la experiencia ha sido espectacular, tanto en cuanto a la comida como al trato. Destaco el servicio de Anna que nos ha atendido muy amablemente durante la comida y ha estado pendiente de que no los falte de nada. Hemos pedido una ensalada de calabacin para compartir y estaba muy bien y de segundo el rigatonnia la carbonara y ha sido la mejor coarbonara que hemos probado nunca
cristina casaldaliga
06/06/2026La camarera Anna es buenisima!!
Carmen Valverde
06/06/2026Spettacolare la cameriera Anna. Troppo carina!!!
raquel campos
06/06/2026Muy bien la camarera Anna
Nadežda Mihailova
06/06/2026No text provided.
Roberto Cezar Filho
05/06/2026No text provided.
Monica Ortiz
05/06/2026Todo perfecto fuimos por recomendación y acertaron Anna nos atendió súper bien y muy agradable lo recomendamos 100x100
francisco javier martinez salmeron
05/06/2026No text provided.
manuela ionita
03/06/2026No text provided.
Laura E
03/06/2026No text provided.
Krasimir Dyakov
02/06/2026Приятна обстановка и любезно обслужване, но… бедно меню. Има паста, един вид, приготвена с два вида макарони, патладжан със сирене и горе долу това. Менюто, което е в профила на Google е подвеждащо. То не съществува, няма го, поне вечерно време не разчитайте на него. Обяснението, което ми дадоха бе, че всичко се е изяло на обяд. Две вечери подред беше така. Както и да е, персоналът беше много мил и им вдига оценката. Карбонарата беше ОК.
Manuel Toledo
17/04/2026Comida increíble! Atención excelente de parte de Anna. De verdad muchas felicidades por el servicio. Venimos de México y nos encantó el lugar y la atención.
similar places
Milano - Italian
Felice a Testaccio | MILANO
Synopsis
66/100Quality of Roman cuisineCourtesy and professionalism of the staffManagement of reservations and wait timesMilano - Italian
Osteria Da Fortunata - Brera
Synopsis
71/100Quality of fresh pastaLong waiting queuesStaff efficiency and courtesyMilano - Italian
Risoelatte Duomo
Synopsis
83/100Authentic 1960s experienceTraditional home cookingReservation and deposit policies
Building the first read
8%
- Gathering reviews
- Reading guest opinions
- Analyzing with AI
- Preparing dashboard

