HotelLodging

Trevi Collection Hotel

Via di Capo le Case, 60, 00187 Roma RM, Italy

  • Google3.9/5(1,788)
  • TripAdvisor3.7/5(896)

Synopsis score

Trevi Collection Hotel in 00187 Roma RM
1 / 6

The Synopsis

The place in brief

The Trevi Collection Hotel offers an exceptional location in the heart of Rome, just a few steps from the main monuments. Although the staff's courtesy and helpfulness are consistently praised, the property faces significant issues related to maintenance and cleanliness in some rooms. The quality of the experience can vary greatly depending on the room assigned between the main building and the annexes.

Main topics

Central and strategic locationExcellence of the reception staffMaintenance and wear issues in the roomsCleanliness quality

The dashboard

One page, everything at a glance.

Place information.

From reviews
  • Location
    Via Capo le Case 60, Rome, near the Trevi Fountain
  • Breakfast
    Served in room upon daily reservation
  • Main amenities
    Wi-Fi, luggage storage, taxi assistance
  • Accessibility
    Property not suitable for guests with reduced mobility (no elevator)

Popular opinions

What everyone keeps saying.

What people love

  • Unbeatable strategic location near the Trevi Fountain

  • Friendly, professional staff who are always available to help

  • Abundant in-room breakfast appreciated by guests

  • Spacious and well-maintained rooms in the main buildings

Areas for improvement

  • Poor maintenance, worn furniture, and signs of humidity or mold

  • Cleanliness not always up to standard, including the presence of hair or dust

  • Difficulties with the air conditioning system and room temperature

  • Absence of an elevator, causing inconvenience with heavy luggage

  • Inconsistent experience between the main building and the annexes

What people notice

Ranked by guest confidence.

Location

98

Service

85

Value

65

Sleep

60

Rooms

55

Cleanliness

45

Synopsis AI

Tips for visitors

A few practical notes from recent guests to help you choose with confidence.

  • Request a room in the main building for a better experience

  • Plan luggage transport with the help of the staff, given the absence of elevators

Photos

From reviews

In their own words

Recent reviews, unedited.

Filter
  • Jessica Thomas
    14/06/2026

    We stayed here in June 2026. From my experience, there is no way this place should be considered a 4-star hotel. (Be warned - after staying here and doing some more research we believe it’s likely that many of the pictures under this Google listing are from other hotels under the “trevi collection” in Rome but are not the “Trevi Collection Hotel” located on via capo le case 60 that this google listing refers to. Those other hotels look a lot nicer than this one.) The flooring in our room was old, stained carpet that never quite looked or felt clean. Walls and ceilings were scuffed and the mattress was super hard and lumpy. The mattress springs were easily felt through the mattress. It was one of the worst beds that I’ve slept in at a hotel in a long time. The worst part however is that our room constantly smelled like sewage unless we left all of the windows open in the room (which we obviously preferred not to do for the air conditioning and for security reasons.) The front desk was helpful in storing luggage prior to check in and in calling taxis if you need one. The breakfast buffet was also pretty good. However, we felt those at the desk in the morning gave us conflicting information vs those who worked the desk in the evening, when we asked about some of the hotel’s listed amenities. I did think the staff was friendly and nice. The location is pretty good. It was close to the Spanish steps and we felt it was easy to walk 10-15 minutes to many other locations as well as a nearby metro station. Overall we loved our time in Rome but this hotel was not a good place to stay. I think there are much better hotels in the city at a similar price point and location. I unfortunately can’t recommend this one to any fellow travelers.

  • mack skenzie
    13/06/2026

    Loved every second of the stay from friendly staff to excellent food

  • Patty Molina
    10/06/2026

    First time in Rome and the location was perfect getting to all the attractions.

  • June Casserly
    10/06/2026

    Lovely hotel, excellent location, friendly helpfull staff.

  • Angela Inman
    05/06/2026

    No text provided.

  • Stephanie Parker
    05/06/2026

    Staffing were fantastic, housekeeping were brilliant. The hotel was exceptionally clean. Thank you.

  • Hilda Houghton
    03/06/2026

    Great location and great staff.

  • Saff Park
    25/05/2026

    Overall a pleasant stay and very good location close to various historic sites and shops. The bathroom was very modern and good size, the bedroom area itself was standard. Walls were quite thin so could hear the people in the next room almost as if they were in our room but overall clean and tidy. Staff were friendly and helpful. Breakfast was quite poor and not much variety, probably wouldnt pay for breakfast again if i had the option. WiFi was also quite terrible and slow. However i would still recommend as it was a pleasant stay in the centre but nothing luxurious or above and beyond.

  • Manali Patel
    24/05/2026

    Great hotel and staff. Within 15-30 minutes of major sites.

  • Christine Miller
    23/05/2026

    Great location, very cheerful and helpful front desk staff. Rooms were small but clean. Definite recommend.

  • Jenny
    16/05/2026

    Property accessability is a deception lift only available to 4th floor in main building. Property consists of around 9 buildings requiring guests to return to main building to access breakfast. Room allocated for our stay was a 75 step hike to the 5th floor and a 7 minute walk to breakfast. This property is close to Trevi fountain so expect lots of noise all night. Concierge night manager was hostile and rude demanding I email my reservation details, unsure as to what was wrong with hotel records on presentation of our passports. This hotel was not welcoming and not accessible for a pleasurable stay.

  • Sidney Honigsztejn
    08/05/2026

    Great hotel and the service team was very helpful. Good room with big space. Great location.

  • Joanne Braddell
    01/05/2026

    No text provided.

  • Sarah Summerson
    01/05/2026

    No text provided.

  • Craig Taylor
    29/04/2026

    No text provided.

  • Seppe Fierens
    27/04/2026

    Just had a great experience in the coffee bar thanks to our barista Gabra! What a service! :)

  • Darran Crook
    10/04/2026

    Fantastic hotel, only downside was bretarea was very cramped so was very relaxing at breakfast.

  • Collette Irvine
    03/04/2026

    Great place to stay when in Rome. Friendly staff, breakfast has so many options and the location is very central ! Would definitely recommend.

  • Moe
    26/03/2026

    We stayed at the Trevi Collection Hotel as part of a package booked through easyJet holidays and while there were some positives, overall the experience was very disappointing. On arrival the first impression was actually very good. The reception area was clean, modern, and smelled really nice which immediately gave us high expectations for the rest of the stay. The staff at reception were also friendly and welcoming which made check-in smooth and pleasant. However, things quickly went downhill once we got to the room. The first room we were given was in an unacceptable condition. It smelled foul, the carpets were dirty and the shower area was unclean with visible mould. The room itself was also extremely cramped with very limited walking space. The toilet was very, very tight, awkwardly tucked behind a sink and bidet making it difficult to use comfortably. When we raised these issues with staff, we were told that the dirt on the shower frames was due to their “cleaning products,” which is not an acceptable explanation. We were also told that no alternative rooms were available that night leaving us with no choice but to stay in that room for the night despite its condition. The following day, after making a further complaint, we were moved to a second room. While this room was slightly better and more spacious it was still far below acceptable standards. The shower again had mould, there was hair on the showerhead and the overall cleanliness was still poor. On top of that, the room did not match the advertised photos and description, which gave the impression of a modern, well-maintained hotel that simply did not reflect reality. The hotel was also extremely noisy. You could clearly hear other guests through the doors and corridors and the lack of soundproofing made it very difficult to relax or sleep. Other guests were very loud, and the noise levels made the stay quite unbearable at times. In addition, the rear door/window in the room could not be opened due to air conditioning exhausts being placed directly outside which made the room feel even more uncomfortable and poorly designed. Overall, while the staff were friendly and the reception area gives a great first impression, the actual rooms, cleanliness and overall comfort are extremely disappointing. This hotel does not live up to what is advertised and based on our experience I would not recommend staying here.

  • Alison Bennington
    12/03/2026

    Excellent location for all amenities and transport links. Really enjoyed our stay. Thank you for your service to us.

  • Mili Bhagdev
    04/03/2026

    We had reviewed so many hotels before booking this one. I am happy we booked Trevi collection. It was amazing stay. We booked a triple occupancy room and the room was too big, the bathroom was very large, almost the size of our room with a big bath tub:-). Room and bathroom were flawless, very well kept and clean. There were soap, shampoo, etc in the bathroom along with hair dryer. We had one double bed and one single in our room. the location is very very close to trevi fountain and spanish steps. Colossium is just 3-4 stops away by bus. I went alone early morning at around 6:30 and area was safe. Even late night it was safe. The only issue was we could hear the next door family, they kept shouting and the TV was loud all the time we could hear it. I wonder why, only soundproofing is required, everything else is just perfect. We were on 3rd floor, 2 windows with 2 different street views. Alot of places to eat around if you want to try local Italian food. Thank you to the staff, they were all very very cooperative and approachable. Sall at reception was friendly and made us feel comfortable. Thank you for making our holiday wonderful.

  • Jennifer Mulligan
    02/03/2026

    Great location, rooms and hotel were spotless and staff were so helpful and friendly. Will definitely stay here again. Excellent location.

  • Anat cohen
    02/03/2026

    Not service orientated

  • Hannah
    27/02/2026

    Really Friendly staff especially Aira, she made our experience in Rome amazing with all the recommendations to visit/eat (the food was especially amazing recommendations). The hotel is in a Great location, we couldn’t have found a better location with everything you need a short walk away. The rooms are well kept on top of and just what you need, good shower, comfy beds, small fridge if needed, free use of safe. There’s a lift up to rooms, we were checked in fairly quickly. On check out we were able to leave our luggage and carry on exploring Rome which is really appreciated. Our experience was great, thank you everyone and again especially Aira ❤️🇮🇹

  • Rachael Lynch
    01/02/2026

    I stayed in the trevi collection hotel from January 25th to 28th. The hotel room was nice and clean we were given a larger one then expected with a large shower and living area so that was good. One female staff member was very nice and helpful upon check in. I had pre booked and paid for a chocolates and balloon package for my partners birthday (25 euro), what we received was not what I expected. There was a couple of small balloons on the floor of the living area - balloons that would be blown up for a kids party, along with a box of orange chocolates which unfortunately did not taste nice at all. I also asked for a Happy birthday message to be left which I assumed would be put on a card but it was just printed on A4 paper in the most basic font, it was all very disappointing and not what you would expect from a 4 star hotel so I would not recommend anyone to choose that as an add on package. I also didn't like how they charge for bottles of still water in the room and don't even give the first 2 included. Hotel was in a good location but I probably wouldn't return

  • Lisa r
    24/01/2026

    I’m just back from there tonight 21/1/2026 and I would go back again! The staff are lovely, friendly and nothing is to much trouble, as a disabled person (hip, knees and ankle arthritis) my room was right beside the lift, (there is also a stair seat for the stairs if you prefer that) and up 1 floor, I liked the beds memory foam mattress and pillows, shower was big, it the clean and cleaners in everyday, the room was a decent size for 3 people (maybe just a kettle was missing but that’s just preference) as somebody that travels a lot this is 1 of the best hotels I’ve stayed at, check in was maybe a little bit slow but there is a lovely warm reception area to wait, there’s also a discount using the restaurant next door (also food and staff amazing) the only thing I didn’t like and again preference is the tele no English speaking channels or music (there is downstairs in reception area) there’s a mini fridge in the room great for picking up snacks The views from the front door as just amazing. The hotel is central to Colosseum 25 min walk , Spanish steps a few mins away and the trevi fountain maybe 5 mins , lots of shops and always something to do or an amazing building to see.

  • Lisa R
    21/01/2026

    I’m just back from there tonight 21/1/2026 and I would go back again! The staff are lovely, friendly and nothing is to much trouble, as a disabled person (hip, knees and ankle arthritis) my room was right beside the lift, (there is also a stair seat for the stairs if you prefer that) and up 1 floor, I liked the beds memory foam mattress and pillows, shower was big, it the clean and cleaners in everyday, the room was a decent size for 3 people (maybe just a kettle was missing but that’s just preference) as somebody that travels a lot this is 1 of the best hotels I’ve stayed at, check in was maybe a little bit slow but there is a lovely warm reception area to wait, there’s also a discount using the restaurant next door (also food and staff amazing) the only thing I didn’t like and again preference is the tele no English speaking channels or music (there is downstairs in reception area) there’s a mini fridge in the room great for picking up snacks The views from the front door as just amazing. The hotel is central to Colosseum 25 min walk , Spanish steps a few mins away and the trevi fountain maybe 5 mins , lots of shops and always something to do or an amazing building to see.

  • Iride Goodrich
    21/01/2026

    The room and service were ok. The food wasn't good. We paid to have breakfast included, but it wasn't worth it! Most of the hot food was cold and it wasn't tasty at all!

  • Laura Meredith
    18/01/2026

    Great Hotel. Very helpful.

  • Yvonne
    01/01/2026

    I am writing to you as the owner of a travel agency with many years of experience in the tourism industry. In all my years of professional work, I have never experienced such rudeness when contacting a hotel reception. The employee I spoke with did not allow me to say a single word and ultimately ended the call by hanging up on me. My clients checked into your hotel and immediately encountered serious issues: • There was no heating in the room, and the staff refused to fix the problem. • The room view was directly facing pipes that were producing extremely loud and unbearable noise throughout the night, preventing the guests from sleeping. • Despite the obvious problem, the staff refused to change their room. Such treatment of guests, as well as of business partners, is absolutely unacceptable and inadmissible in the hospitality industry. For these reasons, I cannot and will not recommend this hotel to any client or colleagues in the industry. Furthermore, I will continue to post and maintain this review until the staff changes its attitude toward clients and consumers. At the very least, professionalism requires respect for guests, resolution of basic technical issues, and proper communication etiquette.

  • Alison Murgatroyd
    13/12/2025

    The staff was very helpfull and they helped us with a taxi to the airport. enjoyed breakfast, room service was very good and clean and I found the bed comfortable but my partner found it uncomfortable so I think that preference. The next door restaurant food fantistic. I recommend the carbonara. The location was very convenient for a lot of sights and restaurants, but was quite noisy on a night and couldn't get much sleep.

  • aaron smith
    08/12/2025

    Upon arriving here for our stay in Rome, we was quickly served and even had a room upgrade! It was a brand new room which had only recently opened a week prior for us arriving. We was gestured to another worker who took our bags up to our room and showed us how everything worked. We had a very spacious, clean room, even a lovely terrace for ourselves included with the room! Fridge had supplied bottled water, bathroom was clean, all towels etc included and a hairdryer. Bed was comfortable and BIG. Just what we wanted. Situated in a great place, 5 minute walk to Trevi Fountain, and about a 25-30 minute walk to the colloseum. Close to all the shops if you fancied a bit of shopping and close enough to a supermarket for a top up on snacks and drinks. Breakfast was lovely, and even a 15% discount on the restaurant situated next door to the hotel. Service was great in there and never any pro-longed waiting times. Would happily visit this hotel again.

  • Josh Tweedie
    23/11/2025

    Fantastic hotel in a great location, within short walking distance to many of the sights. The staff were polite and the rooms were modern, spacious and clean. Would definitely stay again

  • Dawn Middleton
    22/11/2025

    Best thing about this hotel is the location. It is easy to walk anywhere from here. The room was decent enough, but again small and the beds were hard. The shower is so small that if you turn around you are hitting the temperature control. I think this is just a European thing, but it still is frustrating. Breakfast here was nice. There is a little coffee shop/restaurant attached that is convenient as well. The staff is nice, but not as helpful as could be. I would highly recommend this hotel based on the location alone though.

  • James Pittuck
    13/11/2025

    Friendly staff. Clean good sized room. Very near the Spanish steps, about ten minutes walk from the trevi fountain. Would recommend. I see others complian about:- noise, was perfectly quiet Room size, was spacious Rude staff, couldn't be friendlier

  • David
    05/11/2025

    Room size was good. Shower was VERY small (2.8'X2.8') by our standards. Staff was EXTREMELY helpful, courteous and, willing and able to work with individuals that did not speak the language. It was a great pleasure and convenience having a bar (alcohol)/(coffee) bistro in the hotel. Breakfasts were AMAZING! What a selection of foods! The one and only elevator was REALLY small.

  • Barbara Zaleski
    04/11/2025

    this hotel is great place with a great staff .I want to recognize the front desk especially Roberto, mamadou, king and all the ladies. they got us taxis gave us good directions. the room service staff kept our rooms very clean and the breakfast staff was excellent. I would stay there again. thank you everyone who made our trip memorable. thanks for coming to work today. God Bless 🙏❤️

  • Sébastien
    01/11/2025

    Very good hotel, not far of the rome center, all can be doing by foot

  • Michael Darling
    01/10/2025

    Convenient location and nice service. Walking distance to the Spanish Steps and the Trevi Fountain as well as hop on-hop off buses.

  • Peggy Meylaers
    14/06/2026

    No text provided.

  • Juan Carlos Clerencia Herrero
    14/06/2026

    No elegir la habitación 113

  • Michael Allkabes
    14/06/2026

    Posizione straordinaria, buon rapporto qualità/prezzo, camere rimodernate di recente, letto molto comodo, vista dalle camere molto bella (eravamo al 5º piano), colazione purtroppo insoddisfacente.

  • Nestor Pili
    13/06/2026

    Nos sentimos muy cómodos muy buena predisposición el la recepción la ubicación muy buena volveriamos

  • tiger
    12/06/2026

    新婚旅行でローマに3泊しました。スペイン広場とトレヴィの泉にも近く、地下鉄駅も近く便利でした。お部屋はコンパクトですが十分で、冷蔵庫もありました。 朝食はおかずとパンの種類も多く、飽きませんでした。スタッフの方も優しく、備品を貸してくれたりタクシーを呼んでくれて荷物も運んでくれたりして優しかったです。 ホテルに帰って一休みしてからディナーへも出かけやすく、おすすめでした。

  • Roberto Horcajada
    11/06/2026

    No text provided.

  • Carlos Alberto Perez de la Portilla
    11/06/2026

    Todo excelente lo mejor su ubicación

  • María solange Ceballos rago
    10/06/2026

    Estoy alojada en este momento en el hotel habitación correcta pero mala limpieza , habían pelo en la bañera de otra huésped y las mesas de luz y escritorio sucio as al igual que las tazas de té

  • Fernanda Gialluisi
    09/06/2026

    No text provided.

  • Jessica Morales Aviles
    09/06/2026

    Excelente localización ! Empleados amables y la coctelería 20/10 espectacular, bien detallista

  • Noelia Fernández Solís
    09/06/2026

    Ubicación excelente,trato muy bueno y mucha limpieza

  • Stefania De Luca
    09/06/2026

    Ottima posizione, puoi spostarti facilmente a piedi senza bisogno di prendere nessun mezzo. Stanza ampia e moderna, con tutti i comfort a disposizione, bagno spazioso dotato di doppio lavabo, doccia e vasca. La nostra stanza disponeva di un bel terrazzo. Colazione oltre la media, ricca e con tanta scelta

  • Ana Pereira
    09/06/2026

    No text provided.

  • Silvio DAndrea
    08/06/2026

    No text provided.

  • Mauricio Salvatore
    08/06/2026

    No text provided.

  • Nanci Felipe
    07/06/2026

    No text provided.

  • ענת אלימלך
    06/06/2026

    מיקום מעולה. צוות עובדים מסביר פנים ונעים מאד

  • Carmen Larraondo Marin
    06/06/2026

    No text provided.

  • João Miguel Tavares Rodrigues Pais
    05/06/2026

    No text provided.

  • Mari Carmen Muñoz
    05/06/2026

    No text provided.

  • James McLemore
    04/06/2026

    No text provided.

  • Mitzi Herrera
    04/06/2026

    No text provided.

  • Gabriela Katz
    03/06/2026

    Tienen muy buena atención la gente de recepción, el desayuno está muy bien, aunque el espacio es tan pequeño que te chocas con todas las personas para servirte algo. Las habitaciones muy viejas, cama super estándar e incómoda, baño con la madera salida, alfombra vieja. Un único ascensor pequeño (para 2 personas) y lo utilizan los empleados constantemente para sacar basura, bolsas de lavandería. Excelente ubicado para recorrer todo Roma a pie.

  • Karen Peña
    03/06/2026

    No text provided.

  • Leticia Fernandez
    03/06/2026

    Estamos muy contentos servicios inmejorable y ubicado muy centrico

  • Chris Wilson
    02/06/2026

    No text provided.

  • Alessandro Lazzaroni
    02/06/2026

    No text provided.

  • Giuseppe Bibbo
    01/06/2026

    No text provided.

  • Iliana Salazar
    01/06/2026

    Excelente ubicación, servicio y un excelente trato por parte de todo el personal, en especial queremos agradecer a Roberta, es una persona encantadora que nos ha ayudado en todo momento, un trato inmejorable. Nos hemos sentido como en casa durante nuestra estancia en el hotel.

  • Alfonso Sainz Rios
    01/06/2026

    Buena ubicación, a mejorar la limpieza

  • רונית ברוקס
    01/06/2026

    No text provided.

  • MOTI MARCUS
    31/05/2026

    מלון טוב, נקי, מים בחדר, כספת ומקרר, מיזוג, מקלחת טובה. המבנה זקוק לרענון, החדר שלי היה בסוף מסדרון בצורת מבוך, הרבה ללכת. המיקום המרכזי מפצה על המבנה. הצוות נעים ונחמד ארוחת בוקר טובה

  • terra australis
    30/05/2026

    No text provided.

  • Jose Gerardo Hernandez Cervantes
    30/05/2026

    Decepcionado de este Hotel, yo reservé y pagué un hotel cuatro estrellas pero llegando a hacer el checking me enviaron a un hotel tres estrellas y de ese hotel me enviaron a otra propiedad muy parecido a un Airbnb.

  • Giuseppe Calleri
    29/05/2026

    Tutto perfetto, posizione centrale nel cuore di Roma, personale Gentile e disponibile, camere dotate di ogni confort.. Ritorneremo!!

  • Graciela Tur
    28/05/2026

    Buena solo tener en cuenta que entre habitaciones se escucha lo que se habla. Deberían cambiar el caracter lis de recepción ya que son pocos amables algunos. Te atienden con mucha frialdad. La gte que está en el desayunador excelente.

  • NICOLE HUTSON
    28/05/2026

    No text provided.

  • Francesc Edo
    27/05/2026

    Ubicació bona, no té res més. No recomano aquest hotel.

  • Javier Saldise
    27/05/2026

    No text provided.

  • Pere Berga Martí
    26/05/2026

    No text provided.

  • Zach Baker
    26/05/2026

    No text provided.

  • maria teresa gorrini
    26/05/2026

    No text provided.

  • sergio sotelo
    25/05/2026

    Lo disfrutamos por ubicación, dependencias y desayuno.

  • belen perez lopez
    25/05/2026

    Un hotel muy buen situado y con un personal amable para ayudarte en todo. Está bastante cerca de las principales zonas turisticas.

  • Maria Cardero Elso
    24/05/2026

    No text provided.

  • DANIEL PEREZ
    24/05/2026

    Estuvimos solo 2 noches pero fue excelente la experiencia la ubicación es sensacional muy cerca de todo

  • José Ramón Mora
    24/05/2026

    Me llamó la atención la buena información y el servicio general de empleados. No me gusto el suelo de moqueta es antihigienico ni los interruptores de la habitación. Por lo demás estupendo y una buena experiencia. La situación, genial

  • Marina Falchi
    23/05/2026

    No text provided.

  • T C
    22/05/2026

    No text provided.

  • Alberto H
    22/05/2026

    No text provided.

  • justo hermoso mateos
    22/05/2026

    No text provided.

  • Núria Niubo
    20/05/2026

    Ens va agradar l'ubicació del hotel pq esta prop del casc antic, a tres minuts de la fontana de Trevi, uns 15 del Coliseu i uns 30 del Vaticà, és un passeig y com pares visitan i fent fotos no es fa llarg ni pesat. Recepció molt amables, cap problema amb l'idioma, esmorçar bufet lliure, tot molt bó, personal en general molt educat i atén, l'habitació un mica petita i donava el cel obert però també era més tranquil i silencios que si hagués donat al carrer, el matalàs molt còmode, vam dormir molt bé, al lavabo ampli, amb els seus amenties i assecador, molt net i correcta 👌 molt recomanable!

  • Nicolò Bortolato
    19/05/2026

    No text provided.

  • Alberto Breva
    19/05/2026

    No text provided.

  • Emilio De Pari
    19/05/2026

    No text provided.

  • roberto bitetti “sbit”
    17/05/2026

    No text provided.

  • Cristina Bozzo
    15/05/2026

    Excelente atención del personal Muy buena habitación pero era interna por lo cual no le pongo la máxima calificación pero los servicios y el baño excelentes

  • Salvador Tortajada
    15/05/2026

    No text provided.

  • Cristina Pelorosso
    12/05/2026

    No text provided.

  • Anita Farias
    10/05/2026

    No text provided.

  • Andrés M. C.L
    09/05/2026

    Hotel muy correcto, con una ubicación inmejorable y el personal muy atento y agradable!!!

  • guilhem gine
    09/05/2026

    No text provided.

  • Su S
    29/04/2026

    Muy buena atención. La habitación superior, muy bien. Los desayunos están bien, aunque la zona de buffet está muy concurrida. El edificio cuenta con un único y pequeño ascensor, por lo que suele tocar esperar o subir andando. La ubicación es muy buena. Cuenta con un restaurante en el que te hacen descuento en comidas y cenas por el hecho de estar alojado. Todo muy bien, para repetir.

  • Rafael Lima
    27/04/2026

    O quarto que constava na reserva como ADAPTADO E ACESSIVEL PARA USUARIO DE CADEIRA DE RODAS, era AJUSTADO para acesso e não tinha o basico para acessibilidade de um Hotel do nivel Collection e 4 estrelas de Roma. Eles precisam ter mais cuidado e atençao com estes detalhes, pois passamos algum trabalho para nos ajustarmos no acesso o Banheiro, por exemplo.

  • pazit hershkovitz
    24/04/2026

    No text provided.

  • Taisa Cristina Cardoso
    24/04/2026

    Hotel com ótima localização, staff muito solicito. O quarto tem ótimo tamanho, porém o tamanho do box do banheiro deixou a desejar.

  • d b
    24/04/2026

    No text provided.

  • Sonia Velasco
    22/04/2026

    El hotel impecable, y la ubicación excelente!!

  • Romi Gu
    21/04/2026

    No text provided.

  • Eline J
    21/04/2026

    No text provided.

  • Manuel Sanchez
    21/04/2026

    Buen hotel en general. Muy bien ubicado y personal amable. Solo doy 3 estrellas al servicio porque en la salida les pedimos que llamarán a un taxi a una hora para llevarnos al aeropuerto y vino uno, pero no un taxi normal...un tipo uber. Al llegar al aeropuerto le dije que 55 euros y me dijo que no, que 65. Por supuesto que no se los pague. Solo le dimos 55. Mal por el hotel porque la tarifa son 55 y ellos llamaron a un taxii privado. Por lo demás, estupendo y Roma una maravilla

  • Roxana Sainato
    20/04/2026

    Segunda vez que nos hospedamos en este hotel y sin dudar nos alojaríamos una tercera vez. No solo por su excelente ubicación, sus habitaciones cómodas, su rico y variado desayuno, sino también por la amabilidad de su personal y destacó especialmente a Roberta que siempre estuvo atenta a nuestras consultas. Recomendable!

  • aleix luzugamer luzu
    20/04/2026

    Estuvimos comiendo en el restaurante y bastante bien y la atención al cliente muy buena 👌.

  • german locret
    20/04/2026

    Muy lindo Hotel. Habitaciones muy limpias y silenciosas. La ubicación es muy buena, estás cerca de muchos puntos históricos.!

  • Shaheen R
    19/04/2026

    No text provided.

  • blau blue
    17/04/2026

    Hotel muy bien situado para visitar Roma andando. Nos alojamos en la habitación familiar (4 personas). Muy amplia y limpia. El baño muy grande con bañera y ducha separadas. El personal muy agradable y educado. La zona del desayuno es mejorable pues agobia un poco al ser varias salas pequeñas . Quitamos al segundo día la calefacción pues no se podía regular bien y hacia calor por la noche. Recomendado para familias.

  • Wouter Huypens
    17/04/2026

    No text provided.

  • T V
    15/04/2026

    Hotellin siisteys oli hyvä ja sänky pedattiin ja pyyhkeet vaihdettiin, joka päivä uusiin. Ilmastointi ei toiminut ensinmäisenä päivänä mutta sitten sekin alkoi toimia. Lämpötilan säätö oli vähän vajavinen, asteita ei ollut kovin montaa. Sitten vikana iltana se ei toiminut ollenkaan. Yhtenä päivänä ei toiminut lämmin vesi ollenkaan. Aamupalalla oli kylmiä ruokia vaikka niiden pitäisi olla lämitettyjä, muuten oli rusas aamiainen. Matkalaukut sai säilöön myöhäisen lähdön takia, huone piti luovuttaa klo 11.

  • David Faul
    15/04/2026

    Établissement très bien situé. A 2 minutes à pied de la Piazza di Spagna et de la Villa Medicis. La fontaine de Trevi est à 10 minutes à pied. Personnel au petits soins. Le surclassement a été une agréable surprise (suite avec jardin privé au cœur de Rome) Le petit-déjeuner est copieux et variés.

  • Fernando Stefano
    12/04/2026

    Es un hotel de 4 estrellas que a penas llega a 3. Reservamos para 4 adultos y las habitaciones son tan pequeñas que uno se tiene que subir arriba de la cama para que el otro pueda pasar. Las alfombras tanto de los pasillos como de las habitaciones están sucias, viejas y rotas. Las fotos que publica el hotel no tienen nada que ver con lo que es en realidad. Nos alojamos en el 4to piso y por suerte nos tocó una habitación que se veía la calle, pero así y todo deprimen. Tiene un control para la temperatura de la habitación que no sirve para nada porque la temperatura te la controlan desde la recepción. Tuvimos que ir 2 veces a pedir que bajarán la temperatura porque era sofocante. Finalmente lo único que hicieron fue apagarlo porque no habilitan el Aire acondicionado en abril por más que haga calor. Lo positivo del hotel es el baño, que están bien y su hubicacion que es de las mejores. Pero deberían mejorarlo muchísimo si quieren decir que es un 4 estrellas

  • Fivos Bozas
    08/04/2026

    Το μόνο που αξίζει είναι η τοποθεσία …. Το μόνο!

  • Cesare De rango
    08/04/2026

    No text provided.

  • JAM
    06/04/2026

    PERFECTO

  • Cristian Salvan
    02/04/2026

    No text provided.

  • massimo rossi
    31/03/2026

    No text provided.

  • Au PG
    30/03/2026

    No text provided.

  • Carlos Perelló Marín
    24/03/2026

    Muy buena ubicación. La habitación era muy amplia, aun siendo 4 había sitio para moverse y el vestidor de 10.

  • Marilo García Franco
    24/03/2026

    No text provided.

  • Isabelle Lux
    18/03/2026

    No text provided.

  • Jaume Morell Cardona
    17/03/2026

    No text provided.

  • Gin Meno
    15/03/2026

    eskereeee

  • Gema Fernandez Serrano
    11/03/2026

    El servicio de restauración es nefasto, escaso y muy caro. No ofrezcan alojamiento y desayuno porque baja la nota de satisfacción del cliente. Es vergonzoso que siendo Roma un lugar de referencia del buen café y la buena pasta, y no sean capaces de ofrecerlo en su hotel. Es una vergüenza el precio tan elevado que cobran para el servicio tan nefasto que nos han ofrecido.

  • sheila rivera lacomba
    11/03/2026

    Es una estafa.. no se hospeden aquí te cambian de hotel a otro muy lejos diciéndote que es lo miso y no es verdad, su publicidad es engañosa. Yo tenía una habitación confirmada en este hotel desde hace 2 meses y cuando llegué me cambiaron de hotel más lejos las fotos no coinciden con lo que reservas y el hotel se llama diferente

  • Nuria AB
    09/03/2026

    Nos hemos alojado 6 noches, del 1 al 7 de marzo. La ubicación del hotel es muy buena, muy cerca de la Plaza se Spagna, la Fontana de trevi y de la estación de metro de Barberini. La habitación muy cómoda, la cama estupenda para descansar bien después de andar tanto. El baño bastante grande, tiene radiador para las toallas y muy práctico por si tienes que secar algo de ropa. El desayuno muy bueno y muy completo. El trato del personal magnífico, gracias por todo.

  • סיגלית פרץ אבוהב
    09/03/2026

    No text provided.

  • Txurri Txurri
    07/03/2026

    No text provided.

  • Yanina Mariana Monzon
    06/03/2026

    No text provided.

  • Avv Maria Rosaria Pace
    05/03/2026

    No text provided.

  • manola liberatore
    04/03/2026

    No text provided.

  • Federico Dorazio
    03/03/2026

    Muy buena ubicación

  • Vincent Guilite
    02/03/2026

    Excellent hôtel. A recommander.

  • Rami Wurmbrand
    02/03/2026

    No text provided.

  • Rachelle Côté
    02/03/2026

    Merveilleuse expérience. Chambre exceptionnelle. Personnel attentif. Merci à tous

  • Nicky Lambrou
    24/02/2026

    No text provided.

  • Sylvie GELLE
    18/02/2026

    No text provided.

  • Stefan B.
    13/02/2026

    Dit is een top hotel, ze verwelkomen je hartelijk en bij binnenkomst op je kamer, valt direct op dat alles super clean is, zelfs het dekseltje van de doucheafvoer leggen ze open zodat je kan zien dat dit proper is! Geweldig. Het personeel is heel vriendelijk en behulpzaam, geven je tips over de omgeving enz... Wij hebben s'avonds in hun nieuw restaurant "Next Door" gegeten en had ons erg gesmaakt, ze hebben er een uitstekende keuze van wijnen. Qua locatie moeten jullie niet twijfelen, deze ligt uitstekend, 15 min lopen naar het Pantheon, 25 min naar het Colosseum, 45m Vaticaanstad, en een tip, doe het echt te voet, zo kun je nog mooie andere dingen ontdekken in deze stad. Wij komen zeker terug!

  • Paola Verdugo
    10/02/2026

    No text provided.

  • Manuel Martínez
    08/02/2026

    Estuvimos alojados cuatro noches en febrero de 2026, en principio la reserva era para otro hotel de la cadena, el Trevi, pero debió haber un error con la reserva y nos llevaron a este otro, reseñar que tuvieron la amabilidad de traernos las maletas desde allí. Que con el pavimento de Roma fue de agradecer. Nos ha gustado mucho, la habitación (422) es más bien justa, pero lo suficiente para dos personas, muy moderna y cómoda. Tiene una mini nevera. El baño está muy bien, a resaltar que tiene secador de toallas que nos pareció muy útil para secar nuestra ropa mojada por la lluvia. El desayuno muy muy variado, (no entiendo los comentarios negativos), de lunes a viernes no hubo problema de capacidad, pero el sábado al haber más gente costó algo más conseguir mesa, pero nada importante. El personal muy amable, al realizar la salida a las 11:00 h. nos indicaron que podíamos guardar las maletas allí, tiene un baño de cortesía y unos sillones muy cómodos por si tienes que esperar un taxi, como fue nuestro caso, pues diluviaba en Roma, lo pidieron ellos y apenas tardó cinco minutos. Desde luego volveríamos.

  • Santiago Aza
    01/02/2026

    No text provided.

  • Inna Glider
    31/01/2026

    Соотношение цена-качество вполне устроило. Местоположение просто отличное, услужливый персонал. Если ещё будем в Риме, обязательно выберем эту гостиницу.

  • Lucelia Saquetti
    28/01/2026

    Restorant mui bom 🥰

  • Alessandra Carbonari
    24/01/2026

    Camera un po' piccola ma pulita,in pieno centro.Personale gentilissimo soprattutto alla reception.

  • Elisa ettore
    21/01/2026

    La mia esperienza su questo hotel è assolutamente positiva. Personale molto gentile e disponibile per qualsiasi richiesta o esigenza, colazione ricca e buonissima... Abbiamo soggiornato su una junior suite e la camera era molto bella.

  • Ulises Armijo
    17/01/2026

    No text provided.

  • Francisco Sugrañes
    12/01/2026

    Simplemente genial

  • giankal98@hotmail.com Kaloudis
    08/01/2026

    No text provided.

  • Eva María Narvaez Moran
    06/01/2026

    Hotel con ubicación inmejorable, habitación, servicio y desayuno muy bueno.

  • Sandra Villazon
    02/01/2026

    Me gustó mucho la tranquilidad que trasmite y los camareros y camareras muy majos

  • Hugo Morales
    30/12/2025

    Buen Horel, buenas habitaciones ..con Jacussi, el bufdette de desayuno, el mejor q he tenido

  • Tomás Saeta Troyano
    25/12/2025

    Hemos estado en una habitación cuádruple con jardín. Estupenda habitación. Sin ruidos, buena calefacción, buenas camas. Aseo, lavabos y ducha independiente. Lo recomiendo.

  • Rafael
    23/12/2025

    Para ser un cuatro estrellas le falta un poco más, aunque en Roma si lo comparamos con el resto, no está mal, aunque hay otros mucho más lujosos. El servicio lo mismo, no está mal, y la ubicación de 10, estás cerca de todo. Se puede estar alojado allí perfectamente durante una semana.... No es muy grande y la distribución es todo pasillos muy raros con escalones y recovecos. Lo único que se le podría poner de pero.....

  • ana Suárez
    17/12/2025

    No text provided.

  • marcos Garcia Anllo
    15/12/2025

    Muy buena ubicacion Cerca de fontana de trevi .plaza españa etc .ojo te cobran el agua de la nevera a parte el desayuno que estaba incluido tipo bufet .

  • Sara Tello
    11/12/2025

    No text provided.

  • Jorge Moran Fernandez
    02/12/2025

    Muy buen hotel situado a 3 minutos a pie de la plaza de España y a 5 minutos de la Fontana de Trevi. Buen desayuno , variado .

  • Filomena Freire
    01/12/2025

    Estuve allí en la última semana de noviembre de 2025. Cercano a todos los sitios que hay que visitar en Roma. El trato de su personal es magnífico. La cordialidad de las personas de recepción es estupenda. El Restaurante , inmejorable en calidad, y la sonrisa y la disposición de Cinthia quien nos atendió, sumaba a la experiencia de la cena. Volvería a TREVI COLLECTION HOTEL cada vez que vaya a ROMA!

  • Ezequiel Trebino
    22/11/2025

    Desayuno bien, no deslumbra. Ubicación excelente. Habitaciones un tanto anticuadas, algunas parecen de hotel alojamiento. Buena presión en duchas

  • Talita Guerra
    22/11/2025

    A localização é ótima. Recomendo!

  • Reservations Account
    18/11/2025

    Extremely disappointing experience with Alessandro from Trevi Collection. (Italian Review at the end) I’m genuinely shocked by how unhelpful and unprofessional the communication with this hotel has been. I made a reservation through Agoda and needed to cancel it shortly after — for legitimate personal reasons — yet instead of receiving support, I was questioned multiple times about why I wanted to cancel my own reservation and they said it was "questionable." We're so sorry our medical reasons seem "questionable" to you Alessandro! Not only is this inappropriate, but it’s also incredibly disappointing to be challenged over something that is entirely my decision as a guest. Agoda confirmed they were willing to approve a free cancellation as long as the hotel provided a simple signed statement. Even then, Trevi Collection refused to cooperate and continued to insist the issue was not their responsibility, while simultaneously holding onto the payment for a room that no one would be using. They have confirmed payment, but don't want to release the room! The lack of clarity, inconsistent information, and refusal to help has caused needless stress during what should have been a simple, straightforward request -- and a fun event too, as it is for wedding season. Hotels should treat guests with respect — not suspicion — and this experience has unfortunately left a very negative impression. I would strongly caution others to be aware of this before booking. Esperienza estremamente deludente con Alessandro del Trevi Collection. Sono sinceramente scioccata da quanto poco disponibile e poco professionale sia stata la comunicazione con questo hotel. Ho effettuato una prenotazione tramite Agoda e ho dovuto cancellarla poco dopo — per motivi personali e legittimi — ma invece di ricevere supporto, mi sono state rivolte più volte domande sul perché volessi annullare la mia stessa prenotazione, definendo la cosa “discutibile”. Ci dispiace molto che i nostri motivi medici sembrino “discutibili” per te, Alessandro! Oltre a essere inappropriato, è estremamente deludente essere messa in discussione per qualcosa che è completamente una mia decisione come ospite. Agoda ha confermato di essere disposta ad approvare una cancellazione gratuita purché l’hotel fornisse una semplice dichiarazione firmata. Eppure il Trevi Collection ha rifiutato di collaborare, continuando a insistere che non fosse una loro responsabilità, pur trattenendo il pagamento per una camera che non sarebbe stata utilizzata. Hanno confermato il pagamento, ma non vogliono liberare la camera! La mancanza di chiarezza, le informazioni contraddittorie e il rifiuto di aiutare hanno causato uno stress inutile per quella che sarebbe dovuta essere una richiesta semplice e immediata — e per di più in un periodo che dovrebbe essere piacevole, dato che riguarda la stagione dei matrimoni. Gli hotel dovrebbero trattare gli ospiti con rispetto, non con sospetto — e questa esperienza purtroppo ha lasciato un’impressione molto negativa. Consiglio vivamente agli altri di tenerne conto prima di prenotare.

  • Consolación Marin Bueno
    16/11/2025

    No text provided.

  • Daniel
    16/11/2025

    Hotel con altas espectactivas, que en general no cumple salvo por su ubicación, recepción muy fría, la atención es distante, la limpieza es mejorable, moquetas de las habitaciones sucias, un olor fuerte a desagüe que si no ventilas la habitación no desaparece. La habitación tiene un aparato de climatización que no puedes regular a tu gusto, no puedes poner calefacción pues como máximo permite climatar a 19 grados. La ducha es muy muy pequeña . Mobiliario mejorable y colchón bastante blando. Sin duda el punto fuerte del hotel es su ubicación, está muy cerca de todo. Es mi segunda vez en esta cadena Trevi, sin duda este hotel no volvería por su calidad precio en mi opinión no cumple las espectactivas. Tienen un tres estrellas cerca de la Fontana que está mucho mejor.

  • Manuel Cobo
    15/11/2025

    No text provided.

  • Ale Quiroga
    06/11/2025

    No text provided.

  • Rosa
    28/10/2025

    Es un hotel correcto pero no es de cuatro estrellas para nada, sería de tres, lo mejor la ubicación que está en el centro y puedes llegar a todas partes en bus normal y el desayuno excelente!

  • JOSE ANTONIO LOPEZ GUTIERREZ
    27/10/2025

    Muy decepcionante Mi estancia en el Hotel Trevo Colección Roma fue una gran decepción. El lugar está viejo, sucio y muy descuidado. Las fotos en internet no reflejan la realidad: los muebles están deteriorados, las paredes manchadas y la limpieza deja mucho que desear. Además, las instalaciones parecen no haberse renovado en años. Por el precio que cobran, no vale la pena. No lo recomendaría y definitivamente no volvería a hospedarme aquí.

  • Xema
    27/10/2025

    Personal de recepción amabilísimo, especial mención a Mamadou, también citar a Roberto y Ana! El desayuno se puede calificar de correcto. La habitación necesita reforma, el baño reformado bien, mal aislamiento en las paredes, se oye todo lo que pasa en la habitación de al lado. La calificación de 4 estrellas desfasada por el paso del tiempo. La ubicación inmejorable para poder ir andando a cualquiera de las visitas imprescindibles en Roma.

  • Elsa Liliana Bogni Pigino
    22/10/2025

    Muy recomendable. Excelente ubicación. Ideal para recorrer todo el casco céntrico de Roma a pie. Plaza España. Fontana di Trevi. El Coliseo. El Vaticano. Etc.

  • Juliana Belmok
    22/10/2025

    No text provided.

  • Veronique
    21/10/2025

    No text provided.

  • Yuriy Sakovich
    07/09/2024

    No text provided.

  • Manuela Vispo Febreiro
    11/10/2022

    Habitaciones 101 y 102, no se pueden comercializar, imposible dormir ahí parece que estas en una caverna, sin ventilacion, con una máquina de aire sin parar de hacer ruido, y una bajante de agua sin aislar que produce un ruido de caida de agua de manera incesante. Es decir esto seria un almacen y no una habitación, tras quejarnos nadie nos hizo caso, osea 5 noches ... El ascensor para ir al desayuno que esta en la 5 planta no vale mas que para dos personas, por lo que subes finalmente andando o no desayunas., esto también sucede porque se acaba la comida y pasa un largo periodo hasta que reponen. El personal de recepcion en concreto Mehlam, se rien de ti y no te arregla nada. Al día siguiente su compañera Sara mas de lo mismo. En definitiva un 2 estrellas y casi ni eso, se creen que los españoles somos .......recomendable, no alojarse ahi, pésimo."