Palazzo Salgar
Via Nuova Marina, 120, 80133 Napoli NA, Italy
4.2/5(1,895)
4.2/5(1,590)
Synopsis score
The Synopsis
The place in brief
“Palazzo Salgar offers a generally appreciated stay experience, with a strong positive consensus regarding the professionalism and courtesy of the staff and the quality of the breakfast. Many guests praise the comfort of the beds and the strategic location for visiting Naples' attractions and the port. However, some reviews highlight issues regarding room maintenance, noise in the surrounding area, and the quality of the evening restaurant service, leading to mixed opinions on the hotel's 4-star classification.”
Main topics
The dashboard
One page, everything at a glance.
Place information.
- BreakfastIncluded, rich in sweet, savory products and local pastries
- ParkingCar valet service available at an affiliated garage
- TransportNear metro stops and the ferry port
- Dining OptionsInternal bistro active from late afternoon
Popular opinions
What everyone keeps saying.
What people love
Areas for improvement
What people notice
Ranked by guest confidence.
Service
85
Location
75
Value
75
Sleep
70
Rooms
65
Cleanliness
60
Synopsis AI
Tips for visitors
A few practical notes from recent guests to help you choose with confidence.
Photos
From reviews
In their own words
Recent reviews, unedited.
Synopsis never rewrites reviews - we show you the originals so you can judge for yourself.
Joanne Cox
13/06/2026Lovely thanks 😊
Ashlyn Armistead
08/06/2026Location was fine for one night before we flew out but I wouldn’t want to stay longer. The staff were very friendly and rooms were good. The relaxation room wasn’t what I thought - it wasn’t as clean as it should be and it should be longer for the price. Rooftop was very nice with chairs!
Brendan Schwartz
03/06/2026Horrible experience at the Palazzo Salgar. When I first came to the hotel, I noticed that it is on a very busy road with lots of littering and traffic. Upon arrival, the room they put us in was smelling very bad and the air conditioner wasn't working. The hotel staff quickly changed our room, which was very kind of them. In the new room, there were two spiders in the bathroom, one of which was in the sink (as pictured below). Although the room still didn't have a pleasant smell, it was still better than the first one. The bathroom door looked like it was punched or just had a big hole in the middle of it. The beds were very hard and there were stains throughout the room, especially the bathroom. The shower area was small and rusted. The stairwell in the hotel smelled like vomit. I notified the staff, but nothing has been done for the time I was there (three nights). The food at the hotel's restaurant was not good and was soggy. (See the picture of the lasagna bolognese they served me). Overall, 2/10 (as the staff were very friendly)
Anirudh Chhapia
30/05/2026Amazing customer service. Specially by Danilo in the catering team. We had dietary requirements and he helped us.
james breyburg
29/05/2026No text provided.
Erin Sage
13/05/2026We were pleased with our 2-night stay at Palazzo Salgar. The room itself is decently sized with a large, comfortable bed. Spacious bathroom too. Admittedly, the decor is a little dated in that the color scheme is just quite dark, but that wasn't any real issue. The complimentary breakfast was tasty with a decent variety of continental options. The gym is pretty small (I'd say maxium 2 people at a time comfortably) but great for a basic workout (treadmill, stationary bike, multifunctional weight machine, & free weights). Very walkable location.
Donna Packer
09/05/2026Spent 4 nights here, the hotel is amazing, staff are fantastic, nothing is too much trouble, especially a man called " Darius " who was super helpful, room was lovely and clean, breakfast was superb and catered for everyone, the only thing that was disappointing was the area, it was absolutely filthy, rubbish everywhere, lots of homeless in the square surrounded by rubbish, pavements littered with dog mess, and groups of men quite intimidating at night, it was a real shame as the hotel was spotless
Gutjena Lesha
13/04/2026I highly recommend this hotel
Kristina San
10/04/2026Do not recommend this hotel. It's in the middle of nowhere. You cannot enter the building without pressing the door bell! Our bedsheets were not new. There were no toothpaste/toothbrush, no slippers. Bathroom ist a bit old and there were also questions about cleaning. It must be renovated. For 177€ for two way to expensive!
Rodrigo Ares Furelos
27/02/2026My experience at Palazzo Salgar was just fantastic. The reception team is amazing. They did everything possible to allow me to check in early. The housekeeping, cafeteria, and breakfast staff were also wonderful. Everything is carefully looked after: cleanliness, service, comfort, and all at a more than reasonable price. If I return to Naples, I won’t hesitate to stay there again. Grazie mille! Rodrigo
Willow Car Park
17/02/2026Had a really good stay here, the room was clean and bright, breakfast has much variety from pastries to scrambled egg, staff willing to help and give advice. There’s a really good supermarket 100m along the road, and you’re only a 10 minute walk to the madness of Spaccanopoli. The walk to the castle is inside 20 mins and level-ish. I would return
Richard Gilbert
07/02/2026Quaint hotel in the port area of Naples. Around a 2.5mile walk to the promenade and the boutique shops. Nicely located for Ferries to Sorrento and Capri. 30mins) Bars and restaurants (20mins) Hotel itself is comfortable and has all the facilities you'd expect. Breakfast is a combination of hot and traditional. Overall a good option.
Vlad
03/02/2026Nice hotel with good prices, rooms size are starting from 14m2. Good breakfast and location. Very good communication with staff. Gym and sauna big plus.
Kai Yeh Jih
06/01/2026The staffs are excellent and professional. The breakfast buffet was outstanding. I have also stayed at holiday inn Naples, which I consider worst than this Hotel.
Liam Ross
24/10/2025The hotel is clean and the beds large and pretty comfortable. The rooms are very basic, no coffee/kettle or bottled water provided. The hotel is very loud with traffic from nearby roads and other guests/staff. Breakfast is ok with not much variety. The hotel is about 20 minute walk to most popular tourist attractions. The hotel is dated and needs to be modernised, however the staff are polite and friendly.
Jeff McDonald
17/10/2025This hotel is a gem. Because we were visiting on my wife’s birthday we were able to upgrade to the junior suite with a terrace overlooking the bay of Naples and Mount Vesuvius. The hotel staff were very pleasant and accommodating. Our terrace did not have a table or seats to sit on but the hotel staff promptly brought us up something to sit and relax on. The next morning the young lady at the front desk apologized for not having something out there and told us it was because of safety reasons due to the fact it can get quite windy during the winter months which apparently is late October. The weather was consistently mid 70’s and sunny, which we were told is rare that time of year in Italy . The breakfast was excellent with lots of fresh pastries. If you are visiting Naples, stay at this hotel
Nokuzola Ndwalane
11/10/2025Splendida. Tutti e perfetto. Bravaaa!! 👌🏽👌🏽👌🏽👌🏽
Sam P
25/09/2025This is a hotel that I wish I had checked street view first. I wanted a water facing room but I wish I hadn't. It faces the water sure but that means it also facing the very busy road out front. It's also not a great walk from the beaches. The hotel is self was fine. A bit dated but OK. Dust warning for those who may be sensitive. For the price however, the staff was lovely and it offers valet parking for an additional price point.
Ellie Coleman
10/09/2025Really nice hotel with only a short walk to public transport services (bus and train station). Multiple restaurants in the area with lovely food. Breakfast got a bit busy and was a struggle for a seat but the food was decent.
Matthew Bergman
06/09/2025I stayed here for 4 nights while at a conference. It was a truly luxurious experience. A nice walk away from the more hectic areas yet siill close enough to a metro stop (5 min) and train station (15 min). The mini gym and solarium were an extra touch. The staff is very welcoming and helpful. In particular, I remember Oriana always available to provide assistance. Minor complaint would be the heavy rush at breakfast (and monotony except rotating desserts) at the early hours but not too big an issue to remove a star.
james wilson
06/09/2025Nice rooms and great staff.
Xuan Nguyen
04/09/2025This is barely a 4-star hotel. In Australia, this would be closer to a roadside motel than a true 4-star. The staff are hit and miss. Some were okay, but others were rude and unfriendly, especially the man at the main reception. I asked for extra towels, and they were never delivered to our room. We stayed in Room 702, which was supposed to be a suite. The bathroom was outdated, and you couldn’t even have a proper shower. The location was also a big disappointment. Every place worth visiting was at least a 20+ minute walk or a €25 Uber ride away. To get anywhere, you have to walk through sketchy backstreets before reaching the busier areas. This really ruined our stay in Naples, especially after realising there are many other beautiful, better-located hotels we could have chosen. Overall, the location is terrible, the facilities are outdated, and the service is unreliable. Definitely not worth it.
António Rodrigues
17/08/2025This hotel is the worst kind of rubbish you can find. A disgrace. Rude staff, disgraceful customer service. When you think about traveling to Naples, forget this hotel. A mistake.
Jakub Kozlowski
20/07/2025I think the hotel is overpriced for what it is and tries to pass itself off as a 4-star. I didn’t like the location much. Later, I realised there are much nicer areas of the city. The surroundings had quite a bit of litter and busy roads. The hotel itself was okay — clean but a bit outdated. The room had blackout curtains but no sheer curtain for daytime privacy, which was weird as my room was facing other apartments. There were decorative bamboo sticks on the restaurant tables— felt like unnecessary clutter. Breakfast was average but good enough. People praising it in other reviews probably haven’t experienced better yet. The staff at reception were very friendly — shoutout to the girl with glasses, I didn’t catch her name, but she was always positive and helpful.
Dr. Torri J.
19/07/2025The room I received faced an alley with a heap of trash and a broken-down motorcycle outside my window. I checked out immediately!
Martin Widdowson
22/06/2025Good hotel overlooking port, excellent buffet breakfast that sets you up for a day exploring Naples, good location for exploring, plenty of good we'll priced restaurants within walking distance.
Christine Larson
22/06/2025The staff was helpful and courteous. However, the food was terrible, and the area around the hotel was not good. We were told that near the airport, it was even worse.
Annie Abraham
19/06/2025The waiters at the restaurant are not pleasant to deal with. No one ever smiled at me,sometimes I was not even acknowledged. Maybe it's a language thing or maybe it's because I'm.brown skinned.
Sacha Herrati
25/05/2025Very disappointed! The personnel was really bad and the location suck !
Vanessa H
30/08/2024I would not recommend the area. Sorrento is safer, clearer, and close to ports and stations The hotel is older, a bit run down and they don’t offer much. The staff is friendly and the cleaning staff does a great job with what’s there
Dror Reich
14/06/2026No text provided.
MartStrip
14/06/2026No text provided.
jean Marc rodriguez
13/06/2026Hall d’accueil très froid et pas digne d’un 4 étoiles ! Le quartier où se situe l’hôtel paraît lugubre et peu sécuritaire La salle de bain est limite propre et en mauvaise état, meubles abîmés, la douche petite et pas entretenue Je DÉCONSEILLE ce type d’établissement
Giuliana Napoleone
10/06/2026La mia esperienza non è pianamente soddisfacente. La posizione è buona ma la sera sconsiglio di tornare a piedi. Il personale reception è molto gentile ma la pulizia delle stanze presenta ampi margini di miglioramento. L'arredamento è moderno ma vecchio, rubinetteria incrostata in molte parti (meglio non descrivere il box doccia), biancheria usurata. E' un 4 stelle come struttura ma non oltre il 3 stelle come qualità. Non tornerei.
Marta Somogyi
09/06/2026Excelente
Sakina Zeynalova
09/06/2026No text provided.
Michele Mantovani
05/06/2026Consiglio questo Hotel dove ho soggiornato con mia figlia, punto strategico per girare a Napoli e servizio (a pagamento) per parcheggio auto. Camera pulita e silenziosa, prezzi del bar più che onesti e personale gentile.
Chiara Navillod
04/06/2026Il nostro primo soggiorno a Napoli: ospitalità d'eccellenza al Palazzo Salgar Abbiamo soggiornato in questa struttura e l'esperienza è stata assolutamente impeccabile. Fin dal nostro arrivo siamo stati trattati magnificamente da tutto il personale, che si è dimostrato gentile, professionale e attento. La sorpresa più grande è stata ricevere un upgrade gratuito in Junior Suite, una camera spaziosa, elegante e curata in ogni particolare, che ha reso il nostro soggiorno ancora più speciale. La posizione dell'hotel è strategica: si trova in una zona comodissima da cui è facilissimo raggiungere il centro di Napoli e spostarsi a piedi verso i principali punti d'interesse della città. A coronamento di un'ospitalità premurosa, al momento del check-out lo staff ci ha sorpreso con un graditissimo omaggio finale: delle deliziose sfogliatelle napoletane, un pensiero dolce e raffinato che ci ha fatto letteralmente viaggiare con il sorriso. Consigliatissimo sia per la qualità dei servizi che per il calore dell'accoglienza. Ci torneremo sicuramente!
Jean-Charles MARIE
31/05/2026Très déçu pour un hôtel annoncé 4 étoiles. Les photos parlent d’elles-mêmes : joints de douche jaunis et sales, traces de calcaire et d’usure visibles, finitions négligées, meuble de salle de bain abîmé et marqué, éléments métalliques rouillés ou oxydés autour de la douche, et un niveau de propreté global qui ne correspond clairement pas au standing attendu d’un établissement 4 étoiles. Le robinet de douche est une véritable horreur à régler : on passe littéralement plus de temps à essayer d’obtenir une température correcte qu’à profiter de la douche elle-même. Entre brûlant et glacé, le réglage est imprécis et franchement pénible au quotidien. À notre arrivée, il y avait des traces d’urine sur la cuvette des toilettes, ce qui est tout simplement inacceptable et remet sérieusement en question le contrôle du ménage avant l’entrée des clients. Concernant l’entretien quotidien de la chambre, cela ressemble davantage à un rafraîchissement de façade qu’à un vrai ménage : le lit est refait, les serviettes rangées et du parfum d’ambiance est diffusé, mais aucun vrai nettoyage visible. Pas d’aspirateur, pas de nettoyage sérieux du sol ni impression générale de chambre réellement entretenue. Pour preuve, les boissons et sachets de gâteaux vides que nous avions laissés sur le meuble étaient encore là après le passage du ménage, ce qui montre bien qu’un nettoyage complet n’est pas effectué. Le quartier autour de l’hôtel n’aide malheureusement pas non plus à l’expérience : beaucoup de pauvreté visible et un environnement peu engageant pour un séjour censé être confortable. Je tiens malgré tout à nuancer : le personnel est plutôt agréable et poli, et le petit déjeuner est assez bon, ce qui constitue les principaux points positifs du séjour. Mais dans l’ensemble, le rapport entre la promesse d’un 4 étoiles et la réalité constatée est loin d’être au rendez-vous. On s’attend à beaucoup mieux en matière de propreté, d’entretien et de confort.
CK
31/05/2026Das Personal annder Rezeption sehr freundlich. Das Zimmer ist schön und ausreichend vom Platz her. Die Lage ist nicht sehr schön. Wenn man zu Fuß in die Stadt möchte, läuft man an vielen Baracken mit Obdachlosen vorbei. Das schlechteste ist das Restaurant: kein Sevice und das Essen schlecht. Kein Dressing am Salat, Nudeln kalt mit kalter Soße. Noch nicht einmal eine Pfeffermühle in Sicht. Personal unmöglich. Also lieber Pizza auf die Hand.
GIUSEPPE RUSSO
31/05/2026No text provided.
Marco Aurelio Barbosa
28/05/2026No text provided.
Deborah Emmerson
28/05/2026No text provided.
Tatiana Popov
24/05/2026Hôtel fonctionnel pour un city trip à Naples. Bien situé et pratique pour prendre le ferry pour aller sur les îles aux alentours. A l’arrivée, nous avons été agréablement surpris par un petit cocktail de bienvenue mais par contre aucune explication sur les services de l’hôtel (horaires petit-déjeuner, salle de fitness, solarium, etc). Nous avons tout decouvert par nous même La chambre est fonctionnelle mis à part la douche. Nous ne nous sommes pas sentis en insécurité si vous partez et rentrez par les petites rues. Mais je déconseillerais peut-être de remonter le long du port le soir. Nous ne l’avons fait qu’en journée et avons évité de le faire le soir. Le petit-dejeuner est très bon et varié. Le oeufs sont très bien cuits et les pâtisseries très bonnes!
Francesco Oliviero
23/05/2026Colazione alla napoletana, con dolci ottimi. Personale altamente professionale, stanza insonorizzata per sonni perfetti. Pulizia perfetta!
ML
19/05/2026Nous avons dormis à cette hôtel pour 3 nuits. Nous avions deux excursions de planifiés dans cette région, Capris, Sorrento et Amalphi, donc l'agence qui était en charge du circuit nous a réservé une chambre dans cette hôtel. L'hôtel comme tel est vraiment très bien. Les déjeuners sont excellents et le membres du personnel avec qui nous avons parlés ont toujours été très gentils et polis. Le seul problème est l'emplacement selon nous. Il est situé dans une zone qui n est pas très jolie. Il est a moins de 2 km de la station de train. Est ce que c est toute la ville qui est comme ça, je ne sais pas. De ce que nous avons vu Naples est une ville où il y a beaucoup de traffic, de bruit, de gens et de graffitis. Il reste que la ville semble sécuritaire le jours pour les touristes, mais ne vous attendez pas à ce que vous aurez peut-être vu dans d'autres villes de l'italie.
Fernando Pfingsthorn
15/05/2026No text provided.
Udo Thomas
15/05/2026No text provided.
Antonio Caricatto
12/05/2026No text provided.
Rudolf Frauenschuh
10/05/2026No text provided.
henri hamilcaro
06/05/2026Nous avons passé un excellent séjour dans cet hôtel. Nous recommandons vivement Palazzo Salgar.
Luisa Maria Figueroa
05/05/2026No text provided.
luis fernando Candeal
02/05/2026No text provided.
Mónica Lombardo
30/04/2026No text provided.
Łukasz Czogała
28/04/2026No text provided.
Marcello Manno
27/04/2026Ottima esperienza, sebbene non abbia un ristorante, ma un bistrot. Il menù è vario, ma i piatti non sono adeguati alla struttura. Ottima colazione sia salata che dolce.
ΓΕΩΡΓΙΟΣ ΒΑΛΑΒΑΝΗΣ
18/04/2026No text provided.
Iker González
14/04/2026Buen hotel, buenas habitaciones y buen desayuno, pero noté un servicio poco profesional por parte del staff de recepción. El servicio de limpieza se llevó accidentalmente una prenda que tenía en la habitación y, cuando no la encontraron, me ofrecieron el valor económico de la misma como compensación. Hasta ahí todo normal, pero justo antes de dejar el hotel me dijeron que la habían encontrado, y me ofrecieron devolvérmela a cabio de devolver el dinero, o quedarme el dinero y ellos se quedaban la prenda. Como ya había utilizado el dinero para comprar una alternativa, decidí quedarme el dinero, por lo tanto ellos se quedaron mi prenda, que no van a utilizar, cuando fueron ellos los que la perdieron en primer lugar.
Patrizia
14/04/2026No text provided.
Antonella Lupinacci
12/04/2026Soggiorno piacevole, camera confortevole materasso scomodissimo di pessima qualità doccia con scarico intasato, colazione ottima il PERSONALE, gentilissimo disponibile in particolare il reparto F&B Diego, Lorenzo, Martina, Danilo, Luigi, Arianna ottima posizione
gianpietro mauriello
08/04/2026No text provided.
Paula GK
08/04/2026No text provided.
Diana
03/04/2026No pudimos estar más a gusto y mejor atendidos! Especialmente por la amabilidad y la atención del personal, sobre todo de Vicenzo. Muy recomendable, por ubicación, atención y lo estupendas que son las habitaciones.
mizbah lesha
03/04/2026No text provided.
ESPERANZA
02/04/2026Hotel muy recomendable si buscas comodidad, buena ubicación y un precio razonable. El hotel destaca por su bonito estilo, con habitaciones amplias, bien equipadas y cómodas. En cuanto a la ubicación, está a pocos minutos caminando de zonas clave como el puerto y el casco histórico, lo que lo convierte en una base práctica para explorar la ciudad.
Magali BESSON
01/04/2026No text provided.
roberto elia
30/03/2026No text provided.
Luca Marchi
25/03/2026Prenotato in questo hotel seguendo le recensioni altrui per poi constatare tutt'altro. Camera rumorosa con infissi indecifrabili, la doccia con l'acqua che risaliva e capelli altrui ovunque. Una colazione oscena. Mi domando le persone che mettono like positivi se hanno mai frequentato hotel decenti. Passate oltre date ascolto a me...
Mariolina Boccamazzo
23/03/2026Personale poliglotta, gentile e disponibile, stanze luminose e grandi Colazione con prodotti eccellenti locali, ma scelta ampia sia per chi sceglie la colazione salata così come per chi sceglie quella dolce.
Giovanna Cutrupi
20/03/2026No text provided.
Carmelo Accetta
14/03/2026No text provided.
Manu Ele
13/03/2026No text provided.
Carl Warne
13/03/2026No text provided.
Cristian Sabatino
12/03/2026No text provided.
Gianni
06/03/2026Discretamente buono
Roy Bennett
02/03/2026No text provided.
하영일
02/03/2026No text provided.
giovanni gatti
23/02/2026Ottimo hotel con personale molto disponibile per le varie esigenze. La pulizia delle camere e degli spazi comuni è molto curata. Colazione top. Migliorabile l'insonorizzazione. Consigliato!
luigi William R.
20/02/2026Tutto bene e tutto senza critiche! Posizione...staff gentile e cortese ...e ottima colazione! Tutto ok!
Roque Casarella
09/02/2026No text provided.
Sabrina Ottaviani
08/02/2026Uno dei migliori alberghi di Napoli. Camere moderne e ditate di tutti i comfort con ampia doccia, asciugacapelli cassaforte set x caffè/te e un frigo bar dove mi sono stupita x prezzi piu che onesti. Anche la colazione dolce salata con una scelta eneccepibile. Sfogliatelle e pastiere migliori che in pasticceria. Anche il personale dai camerieri alla reception super gentili e pronti a rispondere ad ogni esigenza per un soggiorno 10 e lode!
Mario Agus
08/02/2026Ottimo
nuria pedrol navarro
04/02/2026No text provided.
ENRIC TORRES MAS
02/02/2026Bon hotel. Molt silenciós. A l'esmorzar no hi falta res. És molt complet. Personal molt atent. Menú bo i molt bé de preu. Habitacions molt netes i comfortables. Situació a prop dels ferrys i de la parada Duomo del Metro.
Paolo Lorizzo
31/01/2026No text provided.
Amelia Ciadamidaro
28/01/2026No text provided.
Andrea
27/01/2026Buone stanze e letto comodo, ottima la pulizia Personale educato e rispettoso, varia e buona la colazione
Duverney Correa Salazar
14/01/2026Todo perfecto, atención, limpieza y desayuno, muy tranquilo. Lo recomiendo mucho.
Simona Bellanca
04/01/2026Top. Hotel centrale e molto carino. Ottima colazione e personale molto gentile
Oana Simon
26/12/2025Ottimo Alberto super consigliato. Tutto pulito , stanza molto calda e bella. Vista Vesuvio 😍. Forse il personale dovrebbe essere un pochino più allegro. Ci torneremo sicuramente
rent vespa scooter laky Sprint
22/12/2025Pessimo il personale maleducato Scortese arrogante e incompetente
Dante Fiocchi
21/12/2025No text provided.
Valeria Romero
21/12/2025La atención recibida fue excelente y la ubicación resultó sumamente conveniente para los propósitos de mi visita.
maria escribano
20/12/2025Por poner una pega, la ducha estropeado el soporte, hay q ducharse con la alcachofa en la mano, habitación 506. Por lo demás está muy bien .
Mariella Sibilano
20/12/2025Ottimo servizio e personale molto gentile, in particolare il sig. Nicola che ringraziamo in modo particolare per la sua cortesia e disponibilità. Da consigliare per un soggiorno a Napoli. Sigg.ri Semeraro Giovanni e Sibilano Angelamaria
Tiziana Platania
12/12/2025Da quattro anni che vengo a Napoli e ho sempre pernottato in questa splendida struttura.Disponibilita, pulizia, cortesia e professionalità.Sala ristorazione ottima con colazione abbondante ed esaustiva, caffè e cappuccini di Danilo e Martina top.Esperienza consigliatissima.Ci vediamo l'anno prossimo.Buone feste.Tiziana
Rocco Furuli
06/12/2025No text provided.
stefano luzzi
03/12/2025No text provided.
Roberta Biancini
30/11/2025Hotel consigliatissimo Ottima posizione centrale, personale professionale, gentile e qualificato, in particolare Antonio della sala ristorante e la signorina Oriana della reception, che nonostante la sua giovane età ha un ottima preparazione e professionalità. Pulizia ineccepibile sia nelle stanze che nelle aree comuni. Colazione varia e di qualità Di sicuro sarà il mio punto di riferimento a Napoli.
Ali Alkarn
30/11/2025No text provided.
Nicola Spadacini
22/11/2025No text provided.
Francesco De Ruvo
20/11/2025Personale gentile e professionale
Isabel Maria Garcia
17/11/2025Buen hotel, con habitaciones amplias, camas cómodas, limpio y el desayuno de buffet libre aunque no es extenso ofrece dulces napolitanos y cubre los gustos generales
Stefano
16/11/2025No text provided.
Béatrice L.
13/11/2025L'hôtel est situé dans un quartier mal famé, mais il est proche du centre. L'accueil est très chaleureux. Nous avons eu une chambre très calme, ainsi que nous l'avions demandé, lors de la réservation. La literie est excellente. La salle de restaurant, tout en longueur, n'est pas agréable pour se mouvoir, sans déranger les occupants des tables. Le petit-déjeuner est beaucoup trop basique, sans aucun intérêt.The hotel is located in a rough neighborhood, but it's close to the city center. The welcome was very warm. We had a very quiet room, just as we had requested when booking. The bedding was excellent. The long, narrow dining room isn't pleasant for moving around without disturbing other diners. The breakfast was far too basic and uninteresting.
Chacho Montxo
10/11/2025La ubicación es muy buena,a 300 m boca de metro.La zona es tranquila siendo Nápoles. La habitación correcta,lo necesario para unos días. Tienen una terraza en el ático con unas vistas increíbles. El buffet del desayuno tiene un poco de todo pero poca variedad,lo mejor te hacen el café de cafetera Fantástico.
Alberto Pini
08/11/2025No text provided.
Sylvi
01/11/2025Maravilloso hotel cerca del centro donde el servicio excelente. Atencion al cliente excelente del chico que nos atendio su nombre nicole muy amable y nos ayudo en todo.
alessandro rossi
01/11/2025No text provided.
giovanni panzera
01/11/2025No text provided.
pan dimitriadis
31/10/2025Nelle camere sono scatole di "sicurezza" ma l'ultima non ce!
Studio Cassaro
29/10/2025No text provided.
Bert Bevans
27/10/2025No text provided.
Marco Guardalobene
25/10/2025Ottima accoglienza, cortesia e disponibilità eccellente di tutto il personale e colazione ricca e con vasta scelta per ogni esigenza o gusto. Complimenti
Gianluca Lucchin
22/10/2025No text provided.
S C
12/10/2025Ottima esperienza. Cortesia e professionalità del personale in particolar modo di Sasha della reception, Danilo e Martina il personale di sala. Consiglio vivamente questo Hotel! Qualità e gentilezza!
alfredo lingiardi
12/10/2025Ottima esperienza con il personale in special modo Sasha della reception, Martina e Danilo in sala.
EVE
12/10/2025Merci à Oriana. Notre chambre placée sur l'avenue bruyante et fortement éclairée n'aurait pas permis un repos salutaire. Elle a trouvé une autre chambre placée sur la rue adjacente et ce fut parfait.
Davide Celli
12/10/2025Ottima posizione e cena. Danilo e Martina top.
Stefano Figini
05/10/2025Hotel in posizione strategica, colazione standard, niente da 4 stelle, camere spaziose (peccato ci hanno dato una x disabili)
Pär Lagerwall
04/10/2025No text provided.
Thomas Lagerström
01/10/2025No text provided.
fernando couto
28/09/2025Excellent hôtel équipe au petit soin pour vous
Rossella Abati
28/09/2025Che dire..dall accoglienza alla reception dalla camera e per finire ma non per importanza alla ottima ed abbondante colazione posso dare un 10.. lo consiglio con molto piacere!!!
Daniel Gautherat
27/09/2025No text provided.
Gemma Gambardella
27/09/2025No text provided.
Diana Alves
23/09/2025Staff simpático, hotel um pouco ruidoso
Costantino Arrighini
21/09/2025No text provided.
Oliver Szepan
19/09/2025Ein typisches Business-Hotel mit durchschnittlicher Leistung. Der Service an der Rezeption ist gut, der im Restaurant verbesserungswürdig. Mehr Schein als Sein.
Antonio Nocco
19/09/2025Ho soggiornato a gennaio 2022 hotel fantastico, solo che non mi hanno dato una camera con vista al porto, e spero di averla nella prenotazione che ho fatto per gennaio 2026 portando anche una coppia di amici.
Javier Artacho
18/09/2025No text provided.
Ioana Păduraru
17/09/2025No text provided.
roberto sparpaglione
14/09/2025No text provided.
M H
13/09/2025No text provided.
Jürgen Rohner
13/09/2025No text provided.
francesco di forenza
11/09/2025No text provided.
Belén Ventresca
10/09/2025En la recepción nos atendieron de manera excelente, al menos el chico con el que siempre tratamos. Muy buena la comida y el desayuno. Buena ubicación, está cerca del centro histórico. La habitación limpia y con todo lo necesario. Lo recomiendo!
Andrzej Klusek
09/09/2025No text provided.
Omar Bendjebbour
09/09/2025Super hotel , merci à tout le personnel super sympa .
Cristinel Neagu (Crisfilm)
08/09/2025No text provided.
Mariela Saez
06/09/2025No text provided.
PANAGIOTA DRINGOPOULOU
04/09/2025No text provided.
Angelika Pecha
26/08/2025No text provided.
Danilo Anzalone
22/08/2025Un albergo che merita.... Un grazieeee infinite a tutto lo staff
Linnea
22/08/2025No text provided.
Dora Pantazopoulou
19/08/2025No text provided.
S p
19/08/2025No text provided.
ATHANASIOS LOUKADAKIS
19/08/2025Πας με τα πόδια στο κέντρο
Dan Popa
17/08/2025No text provided.
吳吉政（Jei-Zheng Wu）
16/08/2025No text provided.
Daniele Montagnani
13/08/2025No text provided.
Karen Hebding
08/08/2025Hôtel agréable pour y passer quelques nuits. Notre chambre était petite mais propre. Le personnel à l'accueil était serviable, bémol pour les serveurs du petit déjeuner. Le quartier n'est pas très sécure, mais à 15 min des rues piétonnes, idem pour les ferries ou la gare (à pied). Petit déjeuner correct.
Nino Ciappina
07/08/2025Bello e accogliente 👍👍👍
Felix
07/08/2025modernes hotel, zentral und sehr sauber. Ich habe mich sehr wohlgefühlt. Es gibt neben dem gym eine dachterasse mit schönem blick. Das frühstücksbuffet ist super! absolute empfehlung!!
Stéphane Bidal
04/08/2025Très bel chambre en terrasse, personnel adorable, garage à quelques minutes un plus, transfert en vespa.
Kyle Ramsay
03/08/2025La mia esperienza in questo hotel è stata estremamente negativa, e sento il dovere di condividerla affinché altri potenziali ospiti possano fare scelte consapevoli. Innanzitutto, l'hotel si trova su una strada molto trafficata e rumorosa. A qualsiasi ora del giorno e della notte si sentono automobili, clacson, e voci provenienti dalla strada. Anche con le finestre chiuse, il rumore è penetrante e costante, rendendo quasi impossibile riposare adeguatamente. Questo già di per sé sarebbe stato sufficiente per lasciarmi insoddisfatto del soggiorno. Ma purtroppo, il peggio doveva ancora venire. Il momento più spiacevole — e francamente inaccettabile — è stato quando ho avuto un'interazione con un dipendente della reception, un certo Sacha. Avevo semplicemente posto una domanda relativa a un acquisto effettuato in hotel, e sono stato trattato con una mancanza di rispetto assoluta. Sacha ha subito assunto un atteggiamento scontroso e maleducato: ha alzato gli occhi al cielo, ha risposto con un tono sprezzante e passivo-aggressivo, come se la mia semplice domanda fosse un fastidio intollerabile. Ma ciò che ha davvero superato ogni limite è stato il fatto che, mentre si allontanava, ha pronunciato un insulto razzista a bassa voce, ma abbastanza forte da farmelo sentire chiaramente. Una parola offensiva, discriminatoria, che non lascia spazio a dubbi sulle sue intenzioni e sui suoi pregiudizi. Sono rimasto scioccato e profondamente ferito. È inconcepibile che una struttura alberghiera permetta un simile comportamento da parte del proprio staff. Non c'è giustificazione per la discriminazione, di nessun tipo. Come ospite pagante, e soprattutto come essere umano, mi aspettavo rispetto e professionalità. Invece ho vissuto un episodio di razzismo che mi ha rovinato completamente il soggiorno. In reply to your reply: Ero un ospite. Il fatto che tu insinui che non lo fossi convalida il razzismo del tuo staff. Non tornerò più e la mia famiglia che viene a trovarmi non soggiornerà mai più qui.
Carmine Testa
03/08/2025Da come l'ha descritto la mia amica Cinzia, che vi ha alloggiato è ottimo.
Moa Moi
01/08/2025Hôtel très bien placé pour tout faire à pied. Chambre spacieuse et propre. Quelques bémol pour un 4 étoiles: grande salle de bain avec une toute petite douche cabine aux joints TRES douteux et la porte ne ferme pas, une boite de mouchoirs dans la chambre et une bouilloire avec thé et café de courtoisie seraient les bienvenus. TV petite et 1 chaine francophone... Petit déjeuné copieux et varié. Personnel...peu communiquant (souvent plongés dans leurs ordinateurs lors de nos passage) une réponse à nos bonjour serait top
Rosita Gelis
29/07/2025Totalmente recomendable !!!!!! El desayuno muy bueno
m g
28/07/2025No text provided.
Panos Ntolkeras
24/07/2025No text provided.
Gaetano
23/07/2025No text provided.
Rafael Fernandes
20/07/2025No text provided.
Javier Dris
19/07/2025No text provided.
Josefina Dachs
15/07/2025EXCELENTE DESAYUNO Y UBICACION. HABITACION COMODA
Sylvain CONNAN
14/07/2025Hotel qui ne mérite pas 4 étoiles. Chambre supérieure très simple et qui mériterait une belle rénovation (taches au mur, coups sur les portes, silicone de la douche sale....). Accueil reception et parties communes très bien. Personnel su restaurant peu souriant. Bon emplacement pour partir en croisière ou visiter la veille ville. Hôtel un peu cher par rapport à la qualité donnée. Rapport
Giacomo Sorbino (James)
10/07/2025No text provided.
M U (UM)
07/07/2025ナポリ基準なのでしょうか、四ツ星ホテルとのことですが、設備やアメニティは三ツ星としか思えませんでした。でも朝食は美味しかったです。
Cemre Yuksel
07/07/2025No text provided.
S.T.
01/07/2025Hotelli ei ole ihan keskustassa mutta kuitenkin kävelymatkan päässä siitä. Huone tilava ja siisti. Todella rauhallinen.
maktum husen
01/07/2025No text provided.
lucia perruso
27/06/2025No text provided.
Željka Desić
26/06/2025No text provided.
Tommaso Mignaniello
23/06/2025No text provided.
Unkas65
22/06/2025No text provided.
S
21/06/2025No text provided.
ismail Gündoğdu
16/06/2025No text provided.
Joseph Simon
11/06/2025No text provided.
Laura Furlan
10/06/2025Albergo non sicuramente a 4 stelle. Accoglienza buona ma fredda, così come il personale di sala. Colazione buona. Camera non pulitissima. Non insonorizzata. Aprendo la finestra ci si trovava davanti un vecchio palazzo fatiscente. La posizione non invogliava ad uscire la sera.
Richard the Traveler!!
09/06/2025No text provided.
pablo Piatigorsky
31/05/2025Cerca de todo, frente al puerto donde se come muy bien, el personal es muy atento
Peter Kresken
30/05/2025No text provided.
Adriana Galiano
29/05/2025Buen hotel, buena atención del personal. Habitación pequeñas. Ubicación cerca del centro histórico. Y lugares de compras
Gustavo Cerioni
28/05/2025Muy.comoda la habitación. Buen desayuno. Gran atención.
Axelle Bruci (AxelleMissTinguette)
27/05/2025Palazzo Salgar è ben posizionato a pochi passi dal centro storico e con una fermata della metro nei pressi dell'hotel. L'accoglienza lascia un po' a desiderare: personale freddo e poco sorridente, stessa attitudine riscontrata nella sala della colazione. Buffet ben fornito con anche le specialità del posto. Le camere sono standard, niente di più e niente di meno, apprezzata la vasca idromassaggio. Non so, l'ho trovato molto impersonale.
Anja A.
23/05/2025Die Zimmer sind relativ klein, für eine Städtereise jedoch ausreichend. Eine Renovierung wäre dringend erforderlich. Die Türklinke von unserer Badezimmertür war lose, wir hatten sie mehrmals in der Hand und mussten sie wieder einsetzen. Die Dusche sieht schlimm aus, von Sauberkeit keine Spur. Die Duschabtrennung ist total verkalkt und schmutzig. Der Boden im Zimmer wurde von Tag zu Tag staubiger. Wenn mal ein Kleidungsstück auf den Boden gefallen ist, konnte man es eigentlich nicht mehr anziehen. Thema Nachhaltigkeit: es gibt eine Toilettenspülung zum Wählen von viel und wenig Wasser. Es funktioniert aber nur die Taste mit viel Wasser. Jede Toilettenpapier Rolle ist zusätzlich nochmals mit Papier umwickelt. Es gibt Portions-Packungen mit Duschgel und Körperlotion. Die Handtücher werden jeden Tag ersetzt, obwohl sie nicht auf den Boden gelegt wurden. Es gibt nur eine Regendusche von oben, keine Handbrause. Wenn man die Haare nicht waschen möchte, muss man die bereitgelegten Duschhauben aus Plastik verwenden :-( Die Mitarbeiter an der Rezeption sind freundlich und grüßen auch immer, wenn man vorbeikommt. Nicht so im Frühstücksraum. Auf ein freundliches Buongiorno bekam man keine Antwort, geschweige denn, dass man von alleine begrüßt wurde. Vier Mitarbeiter schafften es nicht, die Tische zwischendurch mal abzuräumen und dafür Sorge zu tragen, dass alle Lebensmittel immer verfügbar waren. Das Frühstück war jeden Tag gleich, Rührei ( das schwamm in Flüssigkeit, nicht sehr appetitlich ), Bacon, Würstchen, gekochte Eier, je eine Sorte Käse, Salami und gekochten Schinken, Obstsalat, Portions- Packungen Joghurt, Frischkäse, Marmelade, Cornflakes, eine Sorte Müsli, kalte Milch, Butter, viele Kuchen und Teilchen. Für italienische Verhältnisse also durchaus umfangreich, aber es ist ja auch ein Viersternehotel! Der Kaffee aus den Automaten schmeckt leider gar nicht und auch der von der Bar hat uns persönlich leider nicht geschmeckt. Die Lage zum Fährhafen ist gut, nur 10 Minuten zu Fuß. Der Bahnhof ist in 15 Minuten zu erreichen. Auch das historische Viertel erreicht man fußläufig in 20-30 Minuten. Die direkte Umgebung des Hotels Ist leider wenig ansehnlich. Der Block hinter dem Hotel ist sehr schmutzig. Verdreckt, überall Hundehaufen und Müll. In direkter Umgebung nachts auch das Lager von vielen Obdachlosen. Fazit: Preis-Leistungs-Verhältnis stimmt nicht ( Doppelzimmer 160 € pro Nacht inklusive Frühstück für zwei Personen im Mai ), man kann den Standard hier nicht mit anderen Großstädten wie zum Beispiel Lissabon oder Barcelona vergleichen. Italien hat einen wesentlich schlechteren Standard. Tipp: die Hotelrechnung genau kontrollieren, wir sollten etwas bezahlen, was wir nicht verzehrt hatten. Es hat einige Diskussionen gegeben. Schließlich hat man auf die Berechnung verzichtet. Es scheint kein vernünftiges System zu geben, um zu überprüfen, ob der Besteller überhaupt die Person ist, die in dem Zimmer was angegeben wurde, wohnt.
Sammy Wright
19/05/2025No text provided.
Valter Genga
19/05/2025No text provided.
Idelma Bolomini
19/05/2025No text provided.
Fre
06/10/2024Belll'hotel nelle vicinanze del centro storico e del terminal crociere del porto di Napoli. La posizione è perfetta, e la struttura è ben arredata. La struttura permette di raggiungere a piedi sia il centro storico di Napoli che il porto, ma al contempo la distanza a poche centinaia di metri dalla stazione della metropolitana garantisce una perfetta connettività con al rete dei trasporti della città. Le camere sono pulite, silenziose e confortevoli. La colazione è varia e di buona qualità. L'hotel ha la possibilità di servizio gratuito per la tenuta dei bagagli. Palazzo Salgar è sicuramente un'ottima soluzione per un soggiorno a Napoli o per una sosta con visita prima di imbarcare su crociere e/o traghetti, e rappresenta un buon compromesso per quanta riguarda la posizione rispetto all'area centrale e turistica della città. Infine, buono è anche il rapporto qualità prezzo. Sicuramente consigliato.
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